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The brush roller cracked in half - Vacuums

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  • nonicknamehe Oct 20, 2008

    I HAVE A DC14 AND THE BRUSH CRACKED AT ONE END AFTER ABOUT 4 USES. RETURNED FOR ANOTHER AND AFTER 2 USES SAME THING HAPPEND.

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1 Answer

Http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=568149
Generic problem for all Vacuums
The brush roller cracked in
posted by mjp000 on May 03, 2008
the brush roller cracked in half

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. If your brushroll is cracked in the middle, 1st we need to know the brand name and model # of the vacuum that you are trying to replace the brushroll on. Then you can contact your local vacuum cleaner dealer in your area and they can sell you a new brushroll for the particular model, if not call the part s dept of the brand name such as: Hoover.com or Eureka.com and they will ship you out a new brushroll. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on Jun 27, 2008

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Just purchased a reconditioned model. Makes a ton of noise and the bottom brush doesn't seem to turn like in my old Oreck. Does that indicate it needs a new belt?


Your Dyson does have a belt but its one that cant be replaced it is called a clutch assy. if your roller brush isnt spinning then it could be that you dont have the purple knob on the left hand side if your facing the vacuum to the carpet setting. if you do have it on the carpet setting and its still not spinning then your clutch need to be replaced.
dyson roller brushes donot rotate as fast as Oreck roller brushes. in fact they are rotate at about half the speed. so keep that in mind.

Apr 17, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

I got a cord wrapped around the roller brush and after removing it the roller brush won't turn.


should have smelt a rubber smell at the same time. The rubber belt probably melted in half. Just flip vacuum over so you can see the bottom. look for arrows pointing to clips or screws. Usually requires removing one panel and the brush. Buy new belt (look on vacuum for correct size or take make and model and name to the store). Just reinstall, replace brush and cover and screws and your all good.

Feb 15, 2011 | Electrolux 5740 Upright Vacuum

1 Answer

Roller does not work. My vacume works fine , but the roller does not work. How can i fix that/


Remove the brush assembly, and clean/oil (3in1 or similar) the end bearings. If the belt is broken/damaged, replace same. Install the belt on the roller and motor shaft, then install the brush into the vacuum base--make sure the belt is half twisted (if required) in the correct direction. Hope this helps!

Sep 28, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Roller does not turn


Hello,

When a Dyson DC07 makes this horrible grinding noise, it can only mean one of three things.

The Dyson DC07 uprights use a clutch mechanism to control the brush spinning when you change the floor / carpet switch. When you hear this grinding noise, it's actually the clutch slipping because it can not spin the roller brush. Most other uprights use a belt to spin the roller brush, and if something is stuck in the roller brush it will cause the belt to break. Dyson's however will make that awful grinding noise rather then breaking the belt, and will only make that noise if the roller brush can not spin.

When you hear this noise on a Dyson, it can only be 1 of 3 things. Either your clutch mechanism itself has gone bad, or the roller brush itself was not properly put back into the vacuum, or the brush itself has gone bad.

I'll be happy to walk you through step by step on how to diagnosis this problem and find out which one of these two parts is bad on your vacuum2_bing.gif.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:

b45ef25.jpg
Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner2_bing.gif. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the completely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.

13bda0c.jpg

Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some maneuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:

9665ae3.jpg
Step 4. Once you get the belt out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:

3a76171.jpg
If the roller brush went bad, then you'll need to purchase a new one. Here's a direct link to the roller brush your machine uses on our website GoVacuum:
http://www.govacuum.com/dysondc07.html


If the brush however was able to spin freely, and it spun multiple times, this indicates that most likely the brush was not put back in properly, or it could be a little more serious of problem in the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. There is a very helpful video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.

I think more likely however it's probably that the brush was not put back in properly, and this caused the brushes not to be able to spin, which would cause the clutch to make that horrible noise. Make sure that the roller brush is pictured like the brush above, you may also want to make sure that the bottom plate is put on correctly, this could also prevent the brush from spinning:

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg



If you need to replace the clutch, here's a direct link to the clutch your Dyson DC07 uses on our website:
http://www.govacuum.com/dydcclasfore.html

Here's the video on how to replace the clutch:


When you hear that grinding noise, it can only be one of these three problems. This clutch mechanism was so problematic that Dyson removed it on the second series of the DC07 models. I hope that this repair was helpful in diagnosing your problem. If you have any questions about the diagnosing, or the clutch change, please feel free to use the Clarification Request form here on the Fixya repair page. If this was helpful you, please be sure to rate my repair as helpful by clicking the thumbs up icons.

Thank you,

Chris J.
GoVacuum

Apr 06, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Bottom wheel won't turn and belt is on


Hello,

When a Dyson DC07 roller brush does not spin, it can only be caused by one of two problems.

The Dyson DC07 uprights use a clutch mechanism to control the brush spinning when you change the floor / carpet switch. When the brush doesn't spin, it's caused either by the clutch or roller brush gone bad. Most other uprights use a belt to spin the roller brush, and if something is stuck in the roller brush it will cause the belt to break. Dyson vacuums however will make that awful grinding noise rather then breaking the belt.

I'll be happy to walk you through step by step on how to diagnosis this problem and find out which one of these two parts is bad on your vacuum.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:

b45ef25.jpg
Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the completely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.

13bda0c.jpg

Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some maneuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:

9665ae3.jpg
Step 4. Once you get the brush out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:

3a76171.jpg
If the roller brush went bad, then you'll need to purchase a new one. Here's a direct link to the roller brush your machine uses on our website GoVacuum.com:
http://www.govacuum.com/dysondc07.html


If the brush however was able to spin freely, and it spun multiple times on each spin, this indicates a little more serious problem of the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. There is a very helpful video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.

If you need to replace the clutch, here's a direct link to the clutch your Dyson DC07 uses on our website:
http://www.govacuum.com/dydcclasfore.html

Here's the video on how to replace the clutch:



When the brush stops spinning it can only be one of these two problems. This clutch mechanism was so problematic that Dyson removed it on the second series of the DC07 models. I hope that this repair was helpful in diagnosing your problem. If you have any questions about the diagnosing, or the clutch change, please feel free to use the Clarification Request form here on the Fixya repair page. If this was helpful you, please be sure to rate my repair as helpful by clicking the thumbs up icons.

Thank you,

Chris J.
GoVacuum

Apr 04, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

2 Answers

The vacuum cleaning brush is not spending


Yes belt probably broken. Also the brush roller heats up on the ends, causing the plastic end cap nearest the belt to melt/weld to the end. It's supposed to spin freely. Also 2 bearings inside tend to become sticky, probably from heat. Next thing you know, the brush roller is seized and will not turn. Probably the whole reason the belt breaks. New belt & new brush roller, 30-35 bucks. It will happen again. Now you've spent almost half what it costs new. Lose the junk. 2 years for a cheap vacuum is the normal life span anyhow.

Dec 10, 2009 | Bissell 37604 Lift-Off Pet Bagless Upright...

1 Answer

Brushes won't spin


Remove the bottom plate and check the drive belt from the motor to the brush roller--if the belt is broken or damaged, replace it. You need to remove the brush roller from the frame to put the new belt on--make sure to make a half-turn twist of the new belt in the correct direction if required. Also, remove the end bearings from the roller and clean all the accumulated thread, hair, and other debris from the roller ends and bearings. Replace the bearings as they came off, because some are not symmetrical.

Aug 16, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

Roller brush not spinning?


THIS GEEN LIGHT MEANS THAT THE BELT HAS COME OFF. THE REPLACEMENT IS AS FOLLOWS: FLIP THE BRUSH (RUG RENOVATOR) OVER AND REMOVE THE SCREWS ON THE SILVER GUARD THAT KEEPS THE ROLLER IN PLACE. SLIDE THE ROLLER UP OUT OF THE SLOT, TAKING NOTE ON THE HALF MOON SHAPED SIDE. REMOVE THE OLD BELT(OR WHAT'S LEFT OF IT). PLACE THE BELT AROUND THE MOTOR SHAFT FIRST. THEN AROUND THE WOODEN BARE SPOT ON THE ROLLER. PUT THE ROUND(CIRCULAR) SIDE OF THE ROLLER IN FIRST, THEN CAREFULLY STRETCH THE ROLLER WHILE HOLDING IN THE ROUND SIDE IN ONE SIDE AND ROTATE THE ROLLER UNTILL THE HALF MOON LINES UP TO THE SLOT. PUSH IT DOWN INTO THE SLOT AND PUT THE ROLLER COVER BACK IN PLACE AND RE-INSTALL THE SCREWS. AND THERE YOU HAVE IT. HOPE THIS HELPS. PLEASE KEEP ME POSTED. THANK YOU FOR THE HONEST RATING AND FOR USING FIX-YA.

May 04, 2009 | Kirby Heritage II Vacuum

1 Answer

Vacuum roller stops at half tilt.


You need a new belt. Belts will stretch to the point that they won't turn the brush roll under load, they will just slip. Check the brush when you change the belt to make sure the ends turn easily, if not, then replace it also.

Apr 22, 2008 | Eureka Smartvac 4870 Bagged Upright Vacuum

2 Answers

Brush won't spin


Yes it could be the belt or the "Bearing Assembly". I had the same problem with a vacuum I got from a friend. 1st I replace the belt,but when I turned the vacuum on I could smell something burning and then the belt broke in half. I then realized the brush roller was stuck in place and would not turn even with force applied. I later found out that 1 of the 2 Bearing Assembly's was worn out,when a Bearing Assembly is worn out the brush roller can not spin. So now it looks like I need to buy a whole new brush roller,unless I can find a place that sells the Bearing Assembly for part number 61445-1,which is a roller brush for a GE Wal Mart vacuum.

Dec 08, 2007 | Hoover U6437-900 / U6439-900 Windtunnel...

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