Question about Bose 3 2 1 GSX System

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The volume on my bose 3 in 1 goes off in 5 seconds almost like its timing out, any solutions?

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Unless there is something wrong with the amplifier, there must be a shorted connection. Try doing the same with no speakers plugged in and see if the protection breaker trips. If it does not, then one of your speaker cables is shorted. Try installing the cables one by one, and test it, to see which one is at fault. Another remote possibility, is that one of the speakers is blown, and sometimes the coil will be left in a sorted position. If you suspect a blown speaker, test it with another sound source, or if you have a tester, check that there is NO continuity between the the two speaker contacts.

Posted on Aug 21, 2010

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1 Answer

Volume goes up by itself


First, check your software firmware version and see if there is an update. If available read your manual how to do a firmware update using your USB port, if you don't have a manual, check Bose.com for their online manual and firmware updates. I had a different problem but the firmware update solved it. Another tip to increase the depth of your bass, while doing the adaptiq process, cover your bass speaker with a pillow, this will make your bass more deeper. You need a second person to cover your bass module with a pillow. in this way, the adaptiq process cannot hear the bass sound and it will increase the bass. You might need to do this several times until you get the desired bass sound. If you have not setup using adaptiq, your better off not using adaptiq, the sound is much better. Hope this helps.

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If the power light turns and stays yellow, there is nothing you can do to fix it. You'll need to talk to Bose L1® Support
Call Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only)
Monday-Friday: 8:30 AM - 9:00 PM ET
Saturday 9:00 AM - 5:00 PM ET
Or write to them at the Bose Forum
Ask Bose for Help Forum

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No solution i'm afraid. But i have the exact same problem. Terrible cracking interference. Unplug everything else in the house and they still crackle. Very annoying. Decided to buy a new woofer on ebay as that seemed to be the problem with possible faulty switch, but the new woofer has a different connection for the volume control. Incredibly frustrating. If you have any luck let me know. Bose want eighty quid to repair...

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1 Answer

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1 Answer

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It sounds like the speakers are either peaking and shutting down or they are dodgy. Check the volume going into the speakers and turn it down see if that works, otherwise take the speakers back. It might be worth trying a different set of speakers as well

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1 Answer

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1 Answer

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Have had Bose companion 5s for about three years. The external volume deveice in not active. If I unplug it, the sound goes dead. The indicator light is stuck on green and is very dim.. The touch feature does not respond nor does the volume. Sound is set very low an barely audible. Can I get replacement external volume control or is the problem inside the base unit itself? Any help out there with a similar problem.

Thanks JT

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2 Answers

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