Question about Sony Grand WEGA KDF-55XS955 55" Rear Projection HDTV

2 Answers

My Sony comes on then both sound and picture goes black.

In the past week when I turn on the TV, the picture and sound comes on for a few seconds, then it goes black with no sound. The stand by light stays green, never have a red light. I click it off then right back on and everything is fine. I've tried unplugging the unit to see if this corrects it with no luck. Can't find any reference to this type of problem in the manual.

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  • darrephoto Sep 20, 2008

    Picture will go out for about 20 secs ,but the sound stays on. Then the picture will come back on for about 3 minutes and the process starts again.

  • beudeline Oct 29, 2008

    I have the same exact problem. every 30 sec or so both light and sound go off, no blinking lights. then both come back for 20 sec then off again....

    did changing the lamp help?

  • wgchiass Nov 16, 2008

    I have the same problem, TV is 1 year + 1 month old. Tech support said I need a service repair person. Would like to know what others did.

  • kcwodie Nov 24, 2008

    I have the same problem. I changed the lamp with a Sony replacement and the same thing is happening. It seems to happen less if the tv hasn't been on for awhile, but the longer it's on, it occurs more frequently. Anybody find any answers?

  • erickrjohn Jan 01, 2009

    After being on a little while, the screen goes black (no audio as well) for 20 to 30 seconds. Green light stays on. Then, picture comes back on and takes a couple of seconds to get up to full brightness. About 5 seconds or so after the video comes back, the audio returns.



    Until this morning, has only happened a couple of times a day, now happening more often. About 3 times in last 20 minutes.



    KDF-E55A20 is about 3 years old.

  • twinter24 Mar 04, 2009

    same exact problem!!!!!!!! so annoying

  • Anonymous Mar 12, 2009

    Blanks out couple times a day, almost like a reboot. Cleaned the fan, only a year old, lamp shouldn't be bad. Ran fan on high speed, no help.

    Like most electronics, and the world, engineered to work about 70% of the time. Too bad quality doesn't exist anywhere anymore.


  • hanai Mar 12, 2009

    I have the same problem. It started about a week ago.

    I bought my Sony in April 2006.

  • hanai Mar 12, 2009

    I have the same problem. It started about a week ago and the frequency of the problem is increasing. I bought my Sony in April 2006.

  • liquid_clown Mar 15, 2009

    I'm watching tv for an hour or so both sound and picture go black then after about 5 min. the picture and come back on. my tv (kfd-55xs955) is now doing this evey half an hour.

  • coltonmd2 Apr 19, 2009

    did you figure out how to fix it i have the same problem ugggggggggggggg

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After being on a little while, the screen goes black (no audio as well) for 20 to 30 seconds. Green light stays on. Then, picture comes back on and takes a couple of seconds to get up to full brightness. About 5 seconds or so after the video comes back, the audio returns.

Until this morning, has only happened a couple of times a day, now happening more often. About 3 times in last 20 minutes.

KDF-E55A20 is about 3 years old.

Posted on Mar 15, 2009

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Change the lamp

Posted on Jul 05, 2008

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