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Psp does not work would like to exchange - Video Game Consoles & Games

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My psp does not want to come on the green light is the only thing that shows it only flashes what should i do

Posted on Sep 28, 2008


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Psp wont play umd

Well, either there is something wrong with the game or the PSP is messing up. If i were you, i would take the game back in exchange for a new game, but get the same game. I would try it in the PSP. If it doesn't work then there is something wrong with the PSP. If the PSP still has a warranty, then you can contact the manufacturers and they could see what the problem is. If you don't want to do that and if you Just bought the PSP then exchange it for a new one. But if you have had it for awhile now, i don't think you could get a new PSP. So, i hope i helped you out some. Good Luck.

Jul 12, 2010 | Sony PSP (Piano Black)

1 Answer

Hi .... i got a PSP 3000 . and the UMD stoped working and it dosn't read that i have a UMD inside . whats the problem and what do i do? please help.

1) That UMD isn't working..
2) Your UMD drive isn't working.

Either one, or both.

- If you try other UMDs... if they work, that means this UMD we're talking about here isn't working.
- If you try other UMDs... if they don't work, that means your UD drive is faulty.

If your PSP is still under warranty... then bring it back to SONY.
.. or exchange UMDs from where-ever you bought it from.
.. depends which scenario!


Nov 12, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Trying to connect my PSP to wifi but it says connection error

firstly check the wireless mode on your PSP - is it on or off

Oct 20, 2009 | Sony PlayStation Portable (PSP) Slim...

1 Answer

My ngame s are not working

Yes, what you need to do here is to format first the memory stick , using the format option on your new PSP because the memory stick should be synch first to the new PSP and make sure that the firmware of the new PSP can play ISO and CSO games, so after you format the memory stick try to load the game back and hopefully the firmware of the new PSP is a custome firmware that can play those kind of games...

Hope that helps..........

Oct 02, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers


Greetings psphelp1464,

If the screen is cracked, then it would not be covered under the warranty and they would be unable to exchange. If the screen is just defective and not cracked, then we should be able to do an exchange. Unfortunately it would require an entire new PSP because this is the procedure followed when a unit is exchanged. If you have any data on your present unit, I would recommend removing it before the exchange so you do not lose any data.

I hope this helps!

Go Ahead. Use Us.

Jul 07, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp screen

Greetings psphelp1464,

Unfortunately you cannot buy a replacement plan for the unit if it is broken, however it would still fall within the 30 day return policy. I would take it back to the local store and see if they can do an exchange. If you are able to exchange it, then you can purchase a replacement plan on the exchanged unit.

The store should be able to exchange it if there is no physical damage.

I hope this helps!

Go Ahead. Use Us.

Jul 07, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Samsung TV

Hi Lazaros,

I am sorry to hear that you are having trouble with your television.

The Best Buy™ Performance Service Plan (PSP) offers service on your television if it is working improperly, not replacement. However, if you purchased your television within 30 days, you may be eligible for a return or exchange under the Best Buy™ store return and exchange policy. After the initial 30 day period, you have coverage through the manufacturer’s warranty and the PSP, which provide for service.

Rest assured – a qualified service technician will do their best to correct the problem you are having. If you have any further questions about the PSP or other options that may be available to your specific situation, please call 1-888-Best Buy™.

Thank you,
Go Ahead. Use Us.

Jun 22, 2008 | Televison & Video

1 Answer


contact the persons or shop etc where you bought this from and ask them for an exchange .
reasons for scratch on side .

you can only ask .


Jun 14, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers


Just bring it back to the store where you purchased it with your bill and they should exchange it or refund. If your guarantee is expired just call the SONY COMPANY and you will have to send them your psp and they will fix it or replace it by a brand new one, They should pay you the mailing fees.

Mar 07, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer


make sure you have the latest software update.

Dec 16, 2007 | Sony PlayStation Portable (PSP) Console

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