Recently I found it necessary to consolidate my main phone and fax land lines into one line which they now share. Also my answering machine just went on the blink and replacing it is not an immediate option. Is there a way to plug my computer into this equation, using it as the hub to send/receive faxes and answer calls, thereby untangling my recently acquired communications problem.
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As I understand it, this is as it should be. You have two different numbers sharing the same physical line and only one can be active at any one time, so if you are using the phone and someone tries to fax, the fax line will be engaged and similarly, if you are sending a fax and someone tries to ring on your phone line, it will be engaged.
When you have a shared fax line it is import to have a Distinctive Ring Pattern which will differenciate the type of ring patter to recieve voice calls and Fax message.
All You need to do is get a distinctive ring pattern from your telephone service provider (AT&T) and setup your fax machine as per the ring pattern provided by your service provider.
All you need to do is set your rings to answer in youe phone to Rings 4 in your Phone.
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate basic fax setup> Press Ok and set the Ring Pattern to Number 5 or 6> Press Ok and cancell to come to the main menu
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate Advance Fax Setup> Locate Distinctive ring pattern and set it to the ring pattern which your Telephone service provider has alloted i.e Single Ring, Double Ring or or Triple Ring (Whichever is applicable)> Nd press Ok and cancell to come to the main menu.
Then you will be able to receive fax message voice cals and voicemail without any interuption.
If it is a dedicated fax line. Then make sure auto answer is turned on. Then go to Setup/Menu> and press the right arrow key till you see basic fax setup> Then press Ok> Then press the right arrow key and scroll to basic fax setup> then press ok. Then scroll to rings to answer and set it to 2. Then press cancel and come to the main display. Press setup/menu> and scroll to advance fax setup> and scroll to distinctive ring pattern> and select all rings. You should be able to receive and send faxes without any problem if it is a dedicated fax line.
If it is a shared line with phone, voice mail or answering machine then you will hev to get a distinctive ring pattern from your telephone service provider. So that it can distinguish your Fax message and voice message.
First this is a good machine, I use the same one and have my fax setup for the same thing. If you have a (TAD) Telephone Answering Device first you have to set up your phone to pick up before the fax, do this by setting the phone to pick up on three rings and the fax to pick up on four. Go to Menu/Fax/Setup Receive/Ring Delay. While there make sure Easy Receive is on. The machine itself will distinguish between regular calls and facsimiles and will display this info at the time of the call on its LCD screen, make sure you are using the line connection and not the phone connection. Hope this helped.