I'm having the same problem with the letterbox being the primary picture. I can't get it to full screen. I've read the manual for troubleshooting and I'm having no luck. I've only had this tv for about 3 mos. I hope you can help me with this. my husband is disabled and this is his lifeline. He watches movies/tv all day. This just started last night.
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From some of the forum threads I've read about this, it seems like there were early issues due to bad firmware, but they have all be resolved with the recent updates. It also appears to be very easy to replace the hard drive. Just swap it out, format from the menu and you are done.
thats called letterbox mode not postage stamp u need to take the tv remote go to menu button and press go to tv settings scroll down to tv display set up ok,select aspect ratio select 16;9 then ok the tv will be full screen
You're describing what is called letterbox and pillerbox. Letterboxing is when there are two horizontal bars - one at the top and one at the bottom of the screen with a wide picture between. Pillerbox is when there are two vertical bars - one on the left edge and one on the right edge of the screen with a tall picture between.
The settings on your TV (and on your cable box, satellite box, DVD player, etc.) tell the TV how to display a picture that will not fill the screen completely. If the program source (an older video-taped TV show, non-widescreen version DVD, etc) was not originally "shot" or saved in widescreen format, the TV offers you a choice on how to display the image. They ask if they should stretch or zoom to fill the screen (and you have to deal with the skinny / tall images or lost portions of the picture); or maintain the aspect ratio (not stretching or zooming) by leaving a part of the screen blank (grey or black) by inserting bars left and right or top and bottom of the screen.
Start out by telling the devices that send pictures in a format that matches you TV's screen ratio. I am assuming you've got a wide screen HDTV which would mean it should be set to "16 x 9" (a.k.a. 16:9) ratio display. If you have it set for 4 x 3 (a.k.a. 4:3) you should change it. Look for a setting on your TV that asks about stretching, zooming, etc. as this will be an issue when receiving picture from an off air antenna on your house when a TV station is airing an older, non-wide screen format TV show or movie.
TV signals provided by Cable TV or Satellite provider must be HDTV type signals. If you have the standard TV service (non-HD) no picture sent by them will ever fill the screen. This is because Standard Definition TV (SDTV) is not capable of those types of signals. You will have to bump up your subscription to HDTV service to get full screen pictures.
They all play with a 16:9 aspect ratio. Sometimes they will be letterboxed and other times you will get a full screen with them. On your T.V. remote there should be a picture size button or format or a zoom button that should get you full screen.
Hi, The " Size " of a flat panel tv ( when not in zoom mode ) is actually controlled by your programming, if using an hdmi cable from an Hd/Blu-ray player-then whatever format the disc was recorded in is what you'll see ( widescreen/letterbox ) black bars at top & bottom of scrteen ) or full screen. Local over the air digital H.D. brodcast's from networks varie from full screen to letterbox-satellite and cable that are standard definition will almost always letterbox a screen for you. Using T.V.s tuner may alleviate most of the issues. Good luck and I hope this helped. Prodzilla
take your set to a tech you are having problem in your vertical output circuit.leaky filter or coupling capacitor,or defective B+ regulator transistor or IC .buffer transistor or IC,or supply resistor, they need to be replace.good luck