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Hi, I've just purchased a Samsung HT-C550 Digital Home Cinema System. I've set it up and while using it for the first time playing a DVD, it stoped quarter way through the movie and froze. Now with any DVD I put in, it comes up with "Cannot read this disc, please check the disc." I've done a reset and still getting the same problem.

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  • Samsung Master
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It is quite possible that you set has an optical failure. Since this is a new set I would advice you to take the advantage of getting the warranty replacement.<br /> I dont think you must try to attempt any repair to this as the fault can recur if in the main board.<br /> So my sincere advice is to seek the warranty before you even open the set.<br /> Hope this advice helps as I could not chat with you.<br /> Good day

Posted on Aug 21, 2010

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Posted on Jan 02, 2017

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