Question about DISH Network ViP722 DTV Receiver / 350-Hours Video Recorder

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Just got dish a week ago everything fine. Yesterday the power went off and now the main TV has arch screen and three different colors on everything on the TV and TV 2's screen is just blue

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Wvpotts0,

Are you still having problems with your receiver? Depending on the type TV you have, TV 1, on an older TV will use channel 3 of 4. A newer TV will have an input setting. If you have the TV remote, press either the "input", "source", or "tv/video" button to cycle through the input settings till you find a picture. Make sure the green, blue, and amber lights are lit on the receiver. TV 2 should be on channel 60 or 73. I hope this helps.

Ray Calo
DISH Network

Posted on Jan 08, 2011

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Posted on Jan 02, 2017

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I have Dish 322 receiver. Everything was fine; a week or so ago satellite 119 reception was spotty, now we can't get 119 at all. We get 110 but only about 34%. Sometimes the receiver will power itself off...


hartpark

It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.

Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.

If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, ray.calo@dishnetwork.com. If you are still experiencing problems, we will need to send a technician to fix the problem.

Ray Calo
DISH Network

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