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Printer missing color - Printers & Copiers

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My printer is'nt printing in color only black. I have checked the ink cartridges and they all appear to be full. what can I do?

Posted on Sep 01, 2008

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"Check Color Cartridge" displays even after replacement of cartridge -though I don't think original cartridge was empty- and stops printer from printing. The new cartridge is installed properly, and...


  1. First, check your cartridges. HP cannot guarantee the quality of remanufactured or refilled cartridges.
  2. Second, make sure your paper is not causing the problem. Paper that does not accept ink well can cause your images to smear or bleed. Plain paper is not the best choice for high-density graphics. Click here to see how to pick the best paper for your project .
  3. If the paper is not the problem and you are using genuine HP cartridges, print a clean test to see if the printer and cartridges are functioning properly. Load the printer with clean, plain, white paper and print a clean test page. To see how to print a clean test page, see your printer's User's Guide , or see HP Deskjet Printers - How To Print Internal Tests , or HP All-in-One Product Family - Printing Self-Test Reports .
  4. Evaluate the clean test page. Different printers produce different pages, but you should recognize elements from the examples below on your test page. In general, cartridge and printer problems are indicated by streaks, missing colors, or wrong colors.
    • Examples from a good printer and cartridges (your test page may not look exactly like this): Figure 1: Solid colors that match color dots on cartridge labelc00059224.gif Figure 2: Pattern unbroken, or broken in only a few placesc00059225.gif

      c00059227.gif If your test page looks more like the good examples above than the bad examples shown in the next two sections below, the printer and cartridges are probably not causing the problem. Click here to continue troubleshooting .
    • Examples from a failing printer or cartridges - streaked or broken bars or lines Figure 3: Fading, missing, or streaked bar - low-ink or empty cartridge, clogged nozzles, or electrical problemsc00059228.gif

      c00059229.gif

      c00059230.gif

      Figure 4: Color completely missing (magenta bar missing below)c00290898.gif Figure 5: Lines broken randomly - clogged nozzlesc00059231.gif

      Figure 6: Lines broken in pattern - dirty contacts or other electrical problemsc00059232.gif

      c00059233.gif

      Figure 7: Color completely missing (magenta pattern missing below)c00290899.gif If your test page looks like these examples, you probably have a cartridge that is empty, has clogged nozzles, or dirty contacts. Click here to continue troubleshooting .
    • Examples from a failing printer or cartridges - colors do not match the color dots on the cartridge label (Note: do not compare the test page colors to the colors of the examples on this web page. Your monitor may not display the colors properly). c00059234.gif c00059235.gif If your test page looks like these examples, you probably have a cartridge in which the inks have mixed. Click here to continue troubleshooting .

Oct 26, 2010 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

What is wrong if the colour black, when printed, looks like red?


Hello Dan, hi!, it looks like your printer is either using red as black, it does this when a color is missing, in this case the black ink, the routine is when a color is missing, the printer reproduce that missing color from what ever color is available, so your printout is a near very close imperfect copy. I suggest you clean your printer ink cartridge and cradle for crystallize dried ink. use warn water as a dissolving agent, a damp of warm water on those dried ink will loosen it. Use swab such as ear-buds, to loosen it.

May 28, 2010 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Colour problem


If the printer gives magenta instead of red you have a problem with one of the other colors. Magenta needs other colors to print red. Print a cofiguration print and check witch color is bad or missing. Replace the cartrridge of the missing/bad color

Dec 24, 2009 | HP LaserJet 3000n Printer

1 Answer

The pink colour is missing every time i clean the


Probably one of the red cartridges is empty or near empty or possibly the yellow - it will miss whatever color is low or empty or substitute the next closest shade using the remaining colors if one is out.

Oct 02, 2009 | Epson Stylus Color 670 InkJet Printer

1 Answer

My printer is not printing. it will run the paper


I see you don't have much knowledge about printers. It always helps to know something about your printer. It seem you have a color printer. Usually a color printer has two cartridges. Black cartridge and color cartridge. The color cartridge usually contains three colors; cyan, yellow and magenta. If the black cartridge is empty, you won't see black text in the printed paper. Print a small photo and see. If it has all the colors, but looks dull (without proper black color), that means only the black cartridge is empty. If it is greenish, the magenta ink is missing. Generally orange colored printouts suggest cyan is missing. Likewise, purple color means the yellow ink is missing. If you installed the printer properly using the CD from the printer manufacturer, you will be notified when the cartridge is empty or close to run out of ink. But if Windows automatically installed your printer, then the system won't give such information. From the information you have supplied, I believe your blck cartridge is empty or missing. Oh, I almost forgot to say, some manufactures sell some printers (for example some Canon Pixma models) with only the color cartridge. Switch on the printer and open the printer cover. The cartridges will move to the middle. You can check whether the black cartridge is missing. Do not hesitate to contact us for further help.

Aug 13, 2009 | HP Printers & Copiers

1 Answer

Color cartridge missing


You may want to remove the power brick at the back of your printer, wait a few seconds and reinsert back. Then try the steps listed in the user guide to install new carts, page 42.

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

Jun 01, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Ink cartridge missing


you can tell me plz which printer use u .......i hope u use both color & black ink cartridge.....go to printer
setup .......???????if your black ink empty you change your near pc Or printer vender........

Oct 16, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Changed printer cartridge, color is not right on printed material


Remove the cartridge and blot the printhead on a damp tissue. A working tri-color cartridge would have a stripe of cyan, yellow and magenta on the tissue.

If one or more of these are missing you will not get proper colors from the printer. If your printer has a "prime" function this may recover a missing color. If not you will probably need to get a replacement.

Please provide details of the printer model for further suggestions.

Regards,
Bob Headrick, MS MVP Printing/Imaging


Jun 03, 2008 | Lexmark Printers & Copiers

1 Answer

HP880c missing colors


you need to go to preferences and adjust the new cartridges, aline, clean, etc.

Jan 06, 2008 | Printers & Copiers

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