Question about Lexmark X5470 All-In-One InkJet Printer

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I cant set up my lexmark x5490 to send faxes. it give me phone line error with every attempt. how can i solve this prob?

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I had a similar issue. my problem was a faulty dsl filter might be worth checking out, it wont run without one

Posted on Oct 15, 2008

Thnks for the reply. i am with talk talk and when i called them they said they dont have customer support or advice for fax.

Posted on May 17, 2008

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First check the fax line by telephone company and then try to send a fax..

Posted on May 13, 2008

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My lexmark x5490 is a heap of ****! i will never buy lexmark again! Until then, can someone help me with this problem. I have tried to do a master reset by goingot original settings but when i change...


Forget your lexmark. Reason: Lexmark have very frequently many problems because industry programming all hardwares in printer for one use.After that you need Lexmark official service or buy new.

May 25, 2011 | Printers & Copiers

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My fax machine is not sending faxes but will recieve faxes it copies the pages to send then dials but once it connects it drops the call and gives a error message on the screen then tries to redial a...


Reset all settings of fax to factory defaults.
For that press menu button of printer and enter in fax settings reset all settings to defaults.
Then restart printer.
Also change phone line cable Then check.
My chat session is disconnected because of power failure .
Let me know if you need further assistance.Thanks.

Nov 20, 2009 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

Cant send faxes or recieve


Do you still have the problem?

Did you go through the entire setup procedure according to the manual including the fax/tel set up? Fax/tel setup tells the fax machine how you are using it. For example is the phone line used for just receiving faxes or is it used to receive phone calls AND receive incoming faxes OR is there a telephone answering device (TAD) attached to your phone line. If there is one, set it to 2 rigns. If you have it set to 4 rings the fax could disconnect before receiving the incoming fax. If you cannot send, then it has to be a line problem assuming you went through all the set up procedures correctly. Short of this you may have a bad unit and need to return it.

Apr 20, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Lemark 5400 can't faxor rec fax give phon lone error message


If u have DSL modem ..u need to have a splitter for the fone line.....and then....the connections need to be right...

Phone line to splitter -splitter to Fax mech(Line Jack)...

Problem Receiving--
Make sure ur answering Mech rings are set more than the fax mech...i.e (if ur answering mech is set to 3 then fax mech should be set to 4)....
If u r using DRPD(distingtive ring pattern i.e If u have one line and two numbers.....) then set double ring for fax and single for Phone or answering mech....or vice versa...

Jun 15, 2008 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

I have a Lexmark All-in-one X5490. Color Cartridge replacement request


Printable Version print_friendly.gif null.gif null.gif null.gif null.gif How to Clear the Memory on the Lexmark X4250 / X4270 ID:ENUS13874 null.gif null.gif null.gif
  1. Disconnect the power cable from the back of the printer.
  2. Hold down the Stop/Clear button.
  3. While keeping the button pressed down, reconnect the power cable. A message on the LCD will display MEMORY CLEARING.
    Note: The Fax, Copy and Scan buttons will remain ON until the message disappears. Only the Fax button should be ON when the function is complete.
  4. Select the personal settings you require as follows:

    LANGUAGE? Press the right arrow key to select the language you want to use, and then press Select.

    COUNTRY CODE: Press the right arrow key to select the country you will be using the printer in, and press Select.

    ENTER DATE: Using the date format dd/mm/yy (in the USA, mm/dd/yy), press Select.

    ENTER TIME: Using the format hh:mm, press Select.
    Select Format: Press the appropriate number to choose between 1=12hr, 2=24hr.
PERSONALIZE FAX: Press Select.
Enter Name: Type in the name and press Select.
Enter Fax Number: Type in the number of the phone line to which the printer will be connected, and then press Select.

Apr 18, 2008 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

Comm error


are ur telephone lead in line socket of printer of back side.

Mar 01, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

Lexmark 7350 all in one


Before you begin


To pinpoint the cause of the issue, please record answers to the following questions:

Can a fax be sent or received?
Can a fax be sent, but not received?
Has the fax function ever worked in the past?

Any error messages may also help to narrow down the cause of the issues.

Print out the following:

- a settings list to view the current fax settings
- a receive log if there are issues receiving faxes
- a send log if there are issues sending faxes
- an activity log if faxes cannot be sent or received.
Initial checks
If the fax option has worked in the past and does not do so now, check that the same connection is being used and that it still works.
Check to see if any configuration settings have been changed that could have affected the fax settings.

Faxes cannot be sent/received:
If you are using a digital line, you need an analog card, an ISDN adapter, or an ADSL filter in order to send faxes.
If a PBX is being used, an ISDN Adapter/ADSL filter will not be used as these are supplied within the system. (A PBX is normally used within a company to share a small number of public lines among a large number of private ones to save on cost.) For instructions on configuring the X6100 Series machine with a PBX, see How and When to Use the PBX Option.
Check the phone line (without the printer):
Test the line by connecting a phone directly into the phone port.
Check for a dialing tone.
If you cannot hear a dialing tone, try another phone cable. Once you can hear a dialing tone, you know that the phone port is live and working.
Make sure the RJ11 cable is not damaged.
Check that the printer is accessing the dialing tone correctly:
Press the Options button on the operator panel five times until ON HOOK DIAL is displayed.
Press Select. You should hear a dialing tone.
If you can't hear a dial tone, make sure that the speaker volume is set to High. (Go to Fax, press Options eight times until SPEAKER VOLUME is displayed, then use the plus or minus buttons to change the setting to HIGH. Press Select.)
If there is still no dial tone, unplug the power cable and the phone lead, then plug them back in and try again.

Faxes can be sent but not received:
Connect the Lexmark All-in-One directly to the phone port. IMPORTANT: Do NOT connect any phones to the EXT port.
Make sure the Fax receive mode is set to answer the fax after 3 rings. (Press the Fax button on the operator panel and then press Options three times until ANSWER FAX WHEN is displayed. Change the settings using the - or + buttons as appropriate.)

Faxes can be received but not sent:
Make sure that Country Code is set correctly:
Press the Fax button on the operator panel and then press Options 15 times until Advanced is displayed.
Press Select.
Press Options 13 times and then press the + or - button until the right country is displayed.
Press Select.

IMPORTANT! These tests must be carried out with NO EXTENSIONS, i.e. phones or answering machines, connected to the EXT port on the All-In-One.

Feb 15, 2008 | Lexmark X8350 Print, Scan, Copy and Fax...

1 Answer

Sending Fax


set baud rate to 9600 or slow
set resolution to standard
set error correction mode (ECM) off
.
.
if fax has overseas mode turn it on

vonage can make changes to the line that could help, if your using a voice line with call waiting use *70 prior to the number to disable call waiting for that call

Dec 31, 2007 | Lexmark X125 All-In-One InkJet Printer

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