Question about Washing Machines

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Hi. I have problem with my Electrolux EWF16589W. It stops during any program with error code E20. Checking with the manual what can be wrong, and clean the pump, and all the other things who can cause the errors. Nothing helps. Started the longest program without any clothes inn. Then it run all the program with no problem. After on wash with two small clothes, then new error E20. What can be wrong? It looks like the machine dont like strain. Is it necessary to reset the "brain" of the machine? Can anyone help?

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  • Anne Bodil Hetland Aug 21, 2010

    We have check everything as you discribe, and no problems to find. Still no function. We called the technical support at the shop were we bought the washingmachine, and explained everything as it is, and he told thats a guarantee-case. So monday we will call directly to the technical support at Electrolux here in Norway. When we get the machine fixed we can also give you a feedback, if you want?



    friendly

    Anne Bodil

  • Anne Bodil Hetland Sep 26, 2010

    Hello again.
    Sorry I'm late with the update. Have some busy weeks for us here....
    The the service man came sept 2, and he changed the washing machine pump. And then everything was OK. He said the pump was broken. This is a warranty case.
    Now after 3 weeks with washing, we havent seen or heard any problems.
    Very saticfied.

    Anne

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The circuit board is at fault since you can run this normally with no clothing inside of it. The sensor relay built into the board is at fault

Posted on Aug 21, 2010

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  • Washing Mach... Master
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Hi.

To reset the machine simply disconnect power for two minutes. If E20 is already coming back, that willl not help.

As you know E20 means lint filter full or outlet pipe blocked.

Ensure that you have already accessed the pump by removing kick panel, opening pump access, unscrewing the filter cap and removing filter.

If that does not work, next step is removing the filter.

If still no luck, the pump may need disassemblying to check the pump itself and the exit hose connected to the pump. At that point I would recommend calling a technician.

Check also the drain hose at the back of the machine.

Here parts potentially involved, filter may need replacement:


Washing Machine Pump Filter

Askoll Magnet Motor Pump

Posted on Aug 21, 2010

  • Ginko
    Ginko Aug 21, 2010

    Re:So monday we will call directly to the technical support at Electrolux
    here in Norway. When we get the machine fixed we can also give you a
    feedback, if you want?

    Yes please, keep us updated.

    Many thanks.

  • Ginko
    Ginko Sep 26, 2010

    Hi.

    If there is no blockage, not even at the hose directly connected to the pump, then there is a fault.

    The brain (central control unit-CCU) rarely fails, and when it fails you usually get more than one problem. If drain and pump are OK, then the part to check is the pressure switch, that is the part sensing water level.

    If you called Electrolux they will probably send a technician to test parts on site.

    Having feedback on the repair will be interesting.

    Regards.

    Ginko.

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