Question about Fisher and Paykel GWL11 Top Load Washer

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I have a Smartdrive Excellence 7.5 washing machine. Today I washed two loads with no issues, then later this afternoon put on a third. It filled up with water and then died. No power is going to it. We checked the powerpoints etc, but to no avail. Grateful you advice please. Kylie

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Hi


Thanks for using FixYa. The issue is with the control panel going bad and should be replaced. However, before replacing the control panel you can take it apart and blow some air with the help of hair dryer so that if there is any moisture on it, the hair dryer will blow it off. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Aug 21, 2010

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Posted on Jan 02, 2017

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1 Answer

My F&P Smartdrive 9 Excellence 5.5 GW509R will not start water fill.


no power to turn on the tap solenoid
could be a problem water lever control or program board
call in a technician for a proper diagnosis and quote

Aug 14, 2016 | Washing Machines

1 Answer

Hi my GW709 7.5 smartdrive excellence won't fill with water and won't agitate if I manually fill it , help me please


It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.

If the water flows though the inlet then the flow pressure should be good, if not the inlet valve is bad or there is dirt in the filter. Also check the flow at the inlet of the water line. Once the water comes into the system the WATER LEVEL SENSOR - normally a pressure switch- must activate at the preset/chosen level to give the signal to the program controller to switch on the motor. What is most important for the motor to start functioning is that the door switch must be ON when the door is shut or this will be an error for starting the motor for rinse and wash.

Test a pressure switch: Click on : http://www.youtube.com/watch?v=HZZ2bDMspj8

Check this link to replace the inlet valve:

http://www.espares.co.uk/advice/washing-machines/a/7/1408/how-to-replace-the-inlet-valve-on-a-washer-dr.html

Feb 12, 2013 | Washing Machines

1 Answer

Dirt is laid down on my clothes that did not have it when i put them in


There is no filter in these machines.
12 WASH PERFORMANCE INFORMATION
12.1 Creasing
Creasing can be caused by over loading Smart-drive or the dryer. Permanent Press or Delicate
cycles have been designed to minimize creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
12.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 20oC does not wash effectively. Select the wash temperature according
to soil type. For example, blood and mud are better washed in cold water, while sweat and oil
based soil wash better in warmer water. Loads made up of articles of varying sizes will wash
better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent than
soft water.
12.3 Linting
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading SmartDrive can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
12.4 Detergent Residue
Over loading SmartDrive can result in detergent residue being caught in the creases of the
fabrics. If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check
the instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
12.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that SmartDrive is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
12.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that SmartDrive is periodically filled with hot water, plus
detergent and left to soak.
12.7 Dye Transfer
Wash and dry non-colourfast clothes separately. Non colourfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
12.8 Tangling
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load SmartDrive by wrapping clothes around the agitator.

Sep 10, 2012 | Fisher and Paykel Washing Machines

1 Answer

Fisher & Paykel washing machine excellence 6.5 smartdrive 8


see this possible causes: God bless you
see the diagrams
Lid switch
test for defective or open
Motor coupler
replace coupler motor for defective
Belts
worn belt
Clutch
wears replacement
Drive motor
one winding burn , run with one winding in one direction and another with the other winding.
Drive pulleys
frozen pulley, worn.
Transmission
broken gear+ shifter defective
Agitator
worn agitator replace

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May 16, 2012 | Fisher and Paykel Washing Machines

1 Answer

Fisher and Paykel smartdrive excellence 7.5


The pump has a thermal cut out fitted,
Pump must have over heated and cut power to machine.
Replace the pump to fix this problem.

Feb 04, 2012 | Fisher Washing Machines

1 Answer

How to unblock fisher and paykel excellence smartdrive washing machine


sounds that you have a jammed or blocked water pump. Just remove the pump and try to unblock it, it can affect the electronic board which may need replacing

Sep 18, 2010 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fisher & Paykel Smart Drive 7.5 washing machine.


Unplug the machine have someone tilt the machine back and look under the machine for a little fan on a motor give it a turn to see if it spins it might just be sticky or it may need replacing.

Jan 07, 2010 | Fisher Paykel Eco IWL16

3 Answers

Have a Fisher abd Paykel smartdrive excellance 7.5 all the lights workwill fill wiht water but will not spin by openeing ancl closing the lid you get 1/2 sec try to spin then nothing all you hear is a low...


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