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Maxtor basic 500 GB is not recognised by Vista

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  • celticways May 03, 2008

    No I have just bought it. There is a message saying it is connected then another asking to look for drivers, which is does not find. I have this problem with all of my external hard drives. They work on XP without any problem but not with my Vista Home Premium

  • celticways May 03, 2008

    device manager says it is working normally

    john at celticways dot com

  • celticways May 03, 2008

    I would like to add that none of my external hard drives work with my Vista, Seagate and Iomega drives, yet they work fine with XP.

    Also none of my flash drives work on Vista, except a 2 year old Integral, yet all work on XP. I just bought a new Integral flash drive, but that does not work either.



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Posted on May 03, 2008

  • 3 more comments 
  • Ekse May 03, 2008

    So this is a USB harddrive.

    Do you get a error message saying device not recognised?

  • Ekse May 03, 2008

    it shouldnt require any drivers.. I supose the harddrive doesnt show up at my computer?

  • Ekse May 03, 2008

    I would actually like to take a look with remote assistance if your intrested?

    if you give me your email Il send you instructions.

  • Ekse May 03, 2008

    other than that I recommend you take a look into device manager and see if the drive appears there and if there is a yellow ! mark on it indicateing a error.

  • Ekse May 04, 2008


    I got your email, thanks.

    heres something for you to try

    If it doesn't solve the problem let me know.



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