Question about Neff 24 in. S5543X2 Built-in Dishwasher
Hello, welcome to FixYa.
Based on your description it sounds like the emergency overfill switch has been actuated.
Here`s what to do and what to look for. ( unbeknownst to many this is built by B/S/H/...or better known in north america as BOSCH )
**Turn off the breaker/power at your homes service panel...safety first of course**
Remove the the bottom panel, referred to as a toe panel or kickplate, essentially the lower service panel.
When you remove the outer toe panel, (typically black in color, though sometimes white depending on the model, customization etc.) there will be another small "L" shaped panel which is non finished steel, I find removing that allows much easier access as well.
This panel can be somewhat more difficult as it secures the plastic channeling for the wires but if you observe closely you`ll see it does "snap" out of place...carefully.
Once the panel has been removed check for any obvious signs of water in the base ( the unit has a plastic overfill basin with a float which will actuate an emergency overfill cycle, hence the drain pump runs & runs )
If you don`t witness any water in this area, direct your attention to the left in this basin/bottom ( from the front to be sure ) and you should see a device which will resemble a "stir stick" you`d use for coffee etc. it will be a red in color stick.
With the aid of a wooden spoon, long screwdriver, or if you can manage to reach by hand, lift it up and down gently and listen for a "click".
If there is no sign of water and you can here the "click" when lifting up and down the float actuater ( red stick ) then turn the machine back on and give it a try before reassembling the toe panel so you can observe for any possible leaks.
Let me know what you find. This is the most likely cause of the symptom you are describing so we can move forward if this doesn`t resolve the issue.
Thanks for choosing FixYa.
Posted on Aug 21, 2010
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Posted on Jan 02, 2017
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