Question about Nintendo Wii Console

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Parental controls I went in to try and change the settings on the Wii console now that I have Wifi but it asked me for the PIN. I never ever set up any parental controls and I can't find the original paperwork as I have had it over a year. Is there a factory setting for parental control pin? Thanks

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Go to http://wii.marcansoft.com/parental.psp and enter your 8 digit confirmation number there. When you do so, make sure that whatever today's date is, your Wii is set to that date. (And select Today's date from one of the 3 possible choices.)

(To get the confirmation number, go into Parental control settings, click I forgot on enter pin screen, and Click I forgot on answer secret question screen. This is where you come to where you enter the master password, and the confirmation number you need, to get this master password.)

Posted on May 16, 2008

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Call the wii people

Posted on May 03, 2008

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Master key for parental control


  1. Navigate to the Wii Menu by pressing the HOME button on a Wii Remote and selecting "Wii Menu."
  2. Look at the date and time displayed on the Wii Menu and ensure they are correct. If incorrect, they will need to be changed in order for you to complete the PIN reset process. You will not be able to reset the PIN until the date is correct.
  3. Select the Wii Options icon in the lower-left corner of the Wii Channel Menu.
  4. Select "Wii Settings."
  5. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  6. Select "Parental Controls," then "Yes."
  7. Enter your PIN or select "I forgot."
  8. Answer your secret question or tap "I forgot."
    • If you know the answer to your secret question, enter it to unlock parental controls. The system will go to the change parental controls screen and you will be able to change your PIN.
      • Be sure to enter the secret question exactly as you originally typed it, as the answer is case sensitive.
    • If you don't know the answer to your secret question, tap "I forgot."
  9. A screen will appear showing you a request code.
  10. With that request code, you will need to do a request that involves charging US$0.50 from a credit card, to confirm that you're an adult. Or should your kids try to circumvent your parental code, it will show up on your credit card bill.
You can request the reset here:
Parental Controls PIN Reset Nintendo Support


If you need further instructions on how to do that, simply look here:

Forgot Parental Controls PIN Wii and Wii mini Nintendo Support

Mar 04, 2015 | Nintendo Wii Console

1 Answer

Parental cantrol


  1. Navigate to the Wii Menu by pressing the HOME button on a Wii Remote and selecting "Wii Menu."
  2. Look at the date and time displayed on the Wii Menu and ensure they are correct. If incorrect, they will need to be changed in order for you to complete the PIN reset process. You will not be able to reset the PIN until the date is correct.
  3. Select the Wii Options icon in the lower-left corner of the Wii Channel Menu.
  4. Select "Wii Settings."
  5. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  6. Select "Parental Controls," then "Yes."
  7. Enter your PIN or select "I forgot."
  8. Answer your secret question or tap "I forgot."
    • If you know the answer to your secret question, enter it to unlock parental controls. The system will go to the change parental controls screen and you will be able to change your PIN.
      • Be sure to enter the secret question exactly as you originally typed it, as the answer is case sensitive.
    • If you don't know the answer to your secret question, tap "I forgot."
  9. A screen will appear showing you a request code.
  10. With that request code, you will need to do a request that involves charging US$0.50 from a credit card, to confirm that you're an adult. Or should your kids try to circumvent your parental code, it will show up on your credit card bill.
You can request the reset here:

Parental Controls PIN Reset Nintendo Support


Or get a more detailed step-by-step instruction here:

Forgot Parental Controls PIN Wii and Wii mini Nintendo Support

Mar 04, 2015 | Nintendo Wii Console

1 Answer

Change parental code


1. Turn on your Wii console and go into the Wii Options Menu
2. Click on Wii Settings and click the right arrow until you see "Parental Controls"
3. Say "Yes" to "Change Parental Controls?"
4. Click on "I forgot" when it asks you to enter your pin
5. It will ask you for your secret question, click on "I forgot" again
6. The screen will read "If you have forgotten both your PIN and secret question, call the consumer service number listed in the Wii Operations Manual and provide the confirmation number below. You will be issued a master key."
7. Call Nintendo at 1-800-255-3700 and give them the confirmation code listed on the screen. They will give you a new Master key to enter on the next screen.
8. The PIN is now reset/disabled

Aug 25, 2012 | Nintendo Wii Console

1 Answer

Parental controls are lock


If you have Parental Controls turned on, but cannot remember your PIN, you will be prompted to select and answer a secret question that will allow you to change your PIN in the "Game Settings and PIN" menu

If you no longer remember your PIN, nor the answer to your secret question, then you will need to contact Nintendo Consumer Service for assistance.  To acces and change the parental control settings you SHOULD:
  1. Access the Wii System Settings
  2. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  3. Choose "Parental Controls" and select "Yes."
  4. Enter the 4-digit PIN and select OK. If you have forgotten the PIN, select " I forgot" to answer the secret question. (Answers to the secret question are case sensitive.) You will now be in the Parental Controls menu, and can change the following items:

May 08, 2011 | Nintendo Wii Console

1 Answer

My system keeps asking me for a pin number to get to connect the internet to my Wii system.I have never entered a pin number how do I find out what it is


1. Turn on your Wii console and go into the Wii Options Menu
2. Click on Wii Settings and click the right arrow until you see "Parental Controls"
3. Say "Yes" to "Change Parental Controls?"
4. Click on "I forgot" when it asks you to enter your pin
5. It will ask you for your secret question, click on "I forgot" again
6. The screen will read "If you have forgotten both your PIN and secret question, call the customer service number
listed in the Wii Operations Manual and provide the confirmation number below. You will be issued a master key." 7. Instead of calling the phone number, enter the key into the confirmation key box on http://wii.marcansoft.com/parental.wsgi 8. Click Get reset code 9. Enter code on the next screen.

Mar 21, 2011 | Nintendo Wii Console

1 Answer

Forgotten pin for wii. have confirmation no


wii pin master reset
http://www.nintendo.com/consumer/systems/wii/en_na/settingsParentalControls.jsp#reset

  1. Access the Wii System Settings (how to).
  2. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  3. Choose "Parental Controls" and select "Yes."
  4. Enter the 4-digit PIN and select OK. If you have forgotten the PIN, select " I forgot" to answer the secret question. (Answers to the secret question are case sensitive.) You will now be in the Parental Controls menu, and can change the following items:
  5. Game Settings and PIN
  6. You can adjust the "Highest Game Rating Allowed" to be played on the Wii console. This setting is based on the Entertainment Software Rating Board ("ESRB") game rating categories. Please note that Parental Controls settings do not affect Nintendo GameCube Game Discs.

Feb 27, 2011 | Video Game Consoles

1 Answer

I need a parental control reset code


Hi there

Click the "Wii" button located on the bottom left corner of the screen on the Wii Main menu.

Click the "Wii Settings" button on the System Settings screen. Look for the button with the wrench icon.

Move to the second page of the Wii System Settings screen by clicking the blue arrow.

Click the "Parental Controls" button on the second System Settings screen.

Click "I Forgot" when asked asked to enter your four-digit PIN.

Answer the secret question displayed on the screen. You provided the question when you set up your Wii. Note that the answer to the question is case sensitive.

If you answer correctly, you'll have access to the Parental Control Settings. Reset your PIN on this screen by entering a new PIN number and a new answer to the secret question, then clicking OK.

Click "I Forget" if you can't remember the answer to the question. Nintendo displays a message screen with text telling you to contact Nintendo customer support. At the bottom of the screen is a confirmation number.

Write down the confirmation number so you don't forget it, and leave your Wii turned on with the confirmation number screen displayed.

Call Wii customer support at 800-255-3700. Tell Nintendo customer support your confirmation number. You'll receive a master key code to reset your parental control PIN. Write down the master key code.

Return to your Wii, and click the "Enter Master Key" button. On the Master Key screen, enter the five-digit master key you received from Nintendo customer support, then click "Confirm Master Key." The Wii displays a message stating that "Parental Controls are Now Disabled." Click "OK" for the Wii to return you to page two of the Wii Systems Setting screen.


Click the "Parental Controls" button on the Wii System Settings screen. The Parental Controls screen will now show that you have no parental control settings enabled. Enter a new four-digit PIN number and secret question to reset your PIN, then click "OK."

Sep 30, 2010 | Nintendo Wii Console

1 Answer

I am the forgetful parent and need to reset the


1. Turn on your Wii console and go into the Wii Options Menu
2. Click on Wii Settings and click the right arrow until you see “Parental Controls”
3. Say “Yes” to “Change Parental Controls?”
4. Click on “I forgot” when it asks you to enter your pin
5. It will ask you for your secret question, click on “I forgot” again
6. The screen will read “If you have forgotten both your PIN and secret question, call the consumer service number listed in the Wii Operations Manual and provide the confirmation number below. You will be issued a master key.”
7. Call Nintendo at 1-800-255-3700 and give them the confirmation code listed on the screen. They will give you a new Master key to enter on the next screen.
8. The PIN is now reset/disabled

Aug 20, 2009 | Nintendo Wii Console

2 Answers

Parental control


In the case of parental controls, you will need to go into the wii settings to unlock them totally. Head on over to http://wii.marcansoft.com/parental.psp and enter in the confirmation number you will get once you have specified that you forgot the pin, and the answer to secret question

(Do make sure your wii is set to whatever today's date is, as the master password completely depends on it.)

Sep 29, 2008 | Nintendo Wii Console

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