Question about HP LaserJet P1505n Printer

Open Question

Whats catridge memory error on black - unable to read cartridge data

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 138 Answers

SOURCE: Supply Memory - Error on Black

A supply memory error is the smart chip on the cartridge. It can also be a physically damaged or locked / froze catridge. In this case the machine is identifying the black cartridge. The first thing to do is replace the cartridge (black).

If it's missing or has a corrupted smart chip lots of weird errors can result but they will usually still direct you to the specific cartridge to replace. If it's a refilled or remanufactured cartridge I would HIGHLY suspect that is the issue.

To locate the smart chip to see if it has come loose, see the picture below:

e142a72.jpg
It's the green little computer board in the picture. Make sure it hasn't come loose. Below is a close-up of the chip. If it is a remanufacture or refill it should look slightly different than shown in the picture as the picture shows an original HP chip. If it's the exact same and a refill, return the cartridge to your supplier.

bf8f352.jpg
Hope this helps you. If so hit it with a FIXYA. If not, try to get the printer to print a configuration page or error report and let me know the last couple errors shown by numbers. (Full numbers, like 10.10.1000 or 13.02.05.)

Cheers

Posted on Sep 03, 2008

Ad
713printech
  • 32 Answers

SOURCE: Supply Memory Error

It sounds like you are having two diffrent problems. I don't think they are associated with each other.
First, the memory supply error. The cartridges on this machine have a chip. The chip could very well be faulty causing this supply error message. Change the black cartridge and see if the message clears. if it dosen't then the antena that reads that chip needs to be replaced. I suspect the cartridge is the problem.
Second, the paper jams. This can be caused by a worn p/u roller as you mentioned. Sounds like the jam happens first then the error, based on your description.
The black thing you refer to on the door is called the "transfer belt assembly".

Posted on Nov 19, 2008

  • 3 Answers

SOURCE: Error Message/Black toner empty

Most all new color laser printers employ an RFID reader adjacent to each of the 4 tomer cartridges. There is a unique RFID chip inside (under a small blue slide cover) each toner cartridge. Whan a new toner cartridge is installed, the printer "knows" such and begins a "countdown" of the number of prints that are made which utilize the toner in each of the 4 cartridges. Once a toner cartridge has "processed" the predetermined number of copies you will get a warning that the cartridge is almost empty and must be replaced. After an additional predetermined number of copies are processed, the integral computer within the printer will shut down the printer until the cartridge is "replaced". If you simply "refill" the same or original cartridge and re-install it into the printer, the same RFID chip is in the cartridge and the computer will not reset the print "counter", allowing you to start printing. You have to obtain another couple of new or "re-filled" cartridges (of the same color or black) from an outside source. The printers' internal computer does not keep a complete running list of all of the RFID chips that have been installed and used in the printer (maybe 2 or 3) and then then it is "1st in / 1st out" of the limited RFID memory of the printer. I have been unable to obtain a "Service Manual" for the OKI C3400n printer to determine how to do a "hard reset" of the internal computer. I know there is a way which would allow the "refilling" of the toner cartridges without having to buy an additional 2 of each color.

Posted on Jan 01, 2009

  • 118 Answers

SOURCE: 10.10.00 Supply Memory Error

This is a chip error. This happens frequently when using generic brand cartridges & not OEM genuine. You will need to replace the toner cartridge

Posted on Jul 21, 2010

Prefab
  • 152 Answers

SOURCE: 10.00.00 supply memory error Unable to

Memory Supply Error 10.00.00 The printer is unable to read or write to the print

cartridge e-label, or the e-label is not on the cartridge.


Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

Posted on Jan 15, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i clean my printer , showing me 10.000 supply memory error?


The Error code 10.*** indicates the following as per HP Error codes manual:

The printer is unable to read the electronic information (elabel) on the print cartridge. This helps track page count and life of consumable.
XX Description 00 memory error on the cartridge or 01 memory device not found
10.00.00 Black print cartridge
10.00.01 Cyan print cartridge
10.00.02 Magenta print cartridge
10.00.03 Yellow print cartridge



Recommended actions as per HP Guidelines:


a) Reinstall the print cartridge
b) Turn the product on and then off
c) If the problem is not solved than replace the cartridge.

Oct 24, 2012 | Office Equipment & Supplies

1 Answer

10.00.00 supply memory error Unable to read cartridge data


Memory Supply Error 10.00.00 The printer is unable to read or write to the print

cartridge e-label, or the e-label is not on the cartridge.


Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

Sep 01, 2010 | HP LaserJet 2420 Printer

1 Answer

10.10.00 Supply Memory Error?? Unable to read cartridge data. Open and close front door to reestablish the contacts.


This is a chip error. This happens frequently when using generic brand cartridges & not OEM genuine. You will need to replace the toner cartridge

Jul 19, 2010 | HP Color LaserJet 3500 Printer

1 Answer

10.1004 SUPPLY MEMORY ERROR ON IMAGING DRUM Unable to read the supply data. Re-install the supply. If the error reappears, contact support.


Memory Supply Error 10.00.00 The printer is unable to read or write to the print

cartridge e-label, or the e-label is not on the cartridge.


Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

Jul 03, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

On Initialization the following error appears 10.00.01 Supply Memory Error.


The printer cannot read the memory tag on the black toner catridge. Power the printer off, swop the black toner cartridge for another colour.ie put the cyan, magenta or the yellow in the place that the black should go and fit the black in to space left by the colour. Power the printer on and see if the error remains the same.If it's the same error then it could be the cartridge reader in the black position.If the error changes, then it's possibly down to the black cartridge.

Oct 14, 2009 | HP LaserJet 5550 Printer

1 Answer

Supply Memory Error


It sounds like you are having two diffrent problems. I don't think they are associated with each other.
First, the memory supply error. The cartridges on this machine have a chip. The chip could very well be faulty causing this supply error message. Change the black cartridge and see if the message clears. if it dosen't then the antena that reads that chip needs to be replaced. I suspect the cartridge is the problem.
Second, the paper jams. This can be caused by a worn p/u roller as you mentioned. Sounds like the jam happens first then the error, based on your description.
The black thing you refer to on the door is called the "transfer belt assembly".

Aug 21, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Supply Memory - Error on Black


A supply memory error is the smart chip on the cartridge. It can also be a physically damaged or locked / froze catridge. In this case the machine is identifying the black cartridge. The first thing to do is replace the cartridge (black).

If it's missing or has a corrupted smart chip lots of weird errors can result but they will usually still direct you to the specific cartridge to replace. If it's a refilled or remanufactured cartridge I would HIGHLY suspect that is the issue.

To locate the smart chip to see if it has come loose, see the picture below:

e142a72.jpg
It's the green little computer board in the picture. Make sure it hasn't come loose. Below is a close-up of the chip. If it is a remanufacture or refill it should look slightly different than shown in the picture as the picture shows an original HP chip. If it's the exact same and a refill, return the cartridge to your supplier.

bf8f352.jpg
Hope this helps you. If so hit it with a FIXYA. If not, try to get the printer to print a configuration page or error report and let me know the last couple errors shown by numbers. (Full numbers, like 10.10.1000 or 13.02.05.)

Cheers

Aug 20, 2008 | HP Color LaserJet 2600n Printer

4 Answers

HP LaserJet 2420dn Catridge Data Error


CHANGE THE TONER!
TROUBLE BOILS DOWN TO SAME THING BUT!
IF IT IS AN HP OR A REBUILT NON-HP CARTRIDGE THE E-PROM ON THE CARTRIDGE IS BAD OR DROPPED OFF AND THE PRINTER CAN NOT READ IT.
WHAT YOU COULD DO IS TRY TO TAKE THE E-PROM FROM YOU OLD TONER (IF YOU STILL HAVE IT AROUND AND GLUE IT IN PLACE OF YOUR NEW CARTRIDGES E-PROM

Jul 31, 2008 | HP LaserJet 2420dn Printer

8 Answers

CARTRIDGE ERROR LIGHT IS FLASHING: I replaced the black ink cartridge thought that might be the problem...I did the cleaning steps with no luck...HELP


Hi there,

I would like to provide you a weblink of a document related to the Cartridge error that you are experiencing which would be helpful for you.

Here is the weblink:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00428054&cc=us&lc=en&dlc=en&product=441125&dlc=en&lang=en

Please refer the document and let me know the result with the exact message displayed on the All-In-One.

With Regards,
Ashesburn..

Nov 09, 2007 | HP Officejet 5610 All-In-One InkJet...

Not finding what you are looking for?
HP LaserJet P1505n Printer Logo

Related Topics:

395 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...