Question about Frigidaire 30" Self-Cleaning Freestanding Electric Range - White-on-White

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Our Frigidaire Model no. FEF365ASA was being used for a family dinner and we'd just finished heating up garlic bread at 350 degrees. I took the bread out and turned the oven off. A short time later, I noticed the orange of the lower element through the glass. More than enough time had passed to allow for some cooling and at least the darkening of the element... I opened the door and found the temperature much hotter than the previous 350 degrees! I reached up and touched the screen for ON again and then OFF, but the element heat remained. I called for my husband and asked him to go to the panel so we could turn it off from the breaker. This worked of course. We kept it off for a period of time thinking there might be a reset factor involved and then turned on the breaker again. I didn't have to turn on the oven at all - I just watched as the lower element turned orange again and the heat kept rising. We tried it one more time with a longer period off, but the same thing happened again. So we kept it off and later when it was cool, I pulled everything out and unplugged the oven, took the paperwork off the back (fair schematic and diagram) and tried to do some minor troubleshooting. My husband and are both electricians. We find the schematic to be limiting without information about the EOC in the drawing. I do believe we may have seen the beginnings of a runaway oven situation and I didn't want to take any chances - so I took the EOC out and thought it might be the problem. There are no obvious smells permeating from this device and it doesn't look damaged (traces, etc). None of the described electronic oven control fault codes were displayed while these things were happening. I've used my Fluke meter to 'ring-out' several components for drill and they've come out okay. Does anyone have any suggestions or thoughts?

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  • katwoonan Aug 23, 2010

    Thank you for your suggestions! And the website concerning the recall - WOW, I just read through all those comments. Sounds like we have the something like the same issue. Our Serial Number falls within the ones detailed in the recall - and I, like many of the folks who left their comments - would be hesitant to accept the 'repair' of a moisture barrier and new EOC... It would only be a matter of time. Funny...I've found myself watching the moisture that comes up from the inadequate venting - many, many times - and that it might affect the controls above - didn't hit me until reading all of these experiences. OF COURSE it would affect the electronic devices inside! There is no protection whatsoever around the EOC - NOTHING!! Until this event occurred, I'd never taken the oven out of its place in the counter to look behind it. After pulling all the plates off the back, there's nothing to protect the controls in the upper section where the EOC is located. Yesterday, to provide at least the cook top for use, I disconnected

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Wow, a crazy problem for sure. All I can think of is that you have to identify the element controller (probably the EOC, of course) and actively troubleshoot it, if possible. Voltage regulators, transistors, etc., can break down under a load, so ohming them out isn't always accurate, as you know. Wherever the most current is flowing, that controller path will be the culprit. On the schematic, backtrack the current supply, and take your best shot. If you can determine the current supply from the EOC, you might be able to take a couple shots at suspect components.
I just ran across this web page you need to read, it's about a lawsuit concerning your problem:
http://www.aboutlawsuits.com/frigidaire-and-kenmore-smooth-top-electric-range-recall-5664/
Maybe that will help, and hopefully Whirlpool will assist you.
Good luck, and hope this helps.

Posted on Aug 21, 2010

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