Question about LG Over-the-Range Microwave

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My over the range microwave is not working properly the buttons are not responding. there is any thing can do to fix his problem

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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

If it's still not working, you probably have a bad membrane keypad.

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that you spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.

And I always recommend that you use the vent fan whenever you're cooking on the stove top to keep heat, steam, and grease out of the controls and door panels.

If it does not dry out over time, it may need to be manually dried or blown out.

If the keypad is bad, you may need to replace the control panel frame, which comes with a new keypad.

To order Goldstar / L.G. parts, visit Encompass. You'll probably have to call them at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 23, 2010

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We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

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