Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Whirlpool gold 2007 side by side refrigerator. Ice won't drop. Agitator doesn't spin. Makes a groaning noise, but agitator bar/motor doesn't drop ice down the shoot. Water dispenser works fine. Makes plenty of ice.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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fridgetech
  • 473 Answers

SOURCE: Whirlpool side-by-side refrigerator ice dispenser

First pull out the ice bucket and close the door.  Set for cubed ice.  Press the button for ice to come out and listen for a loud clunk noise.  That is the sound of the solenoid.  You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down.  Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into.  If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work.  If solenoid is not working then it will need to be replaced.  Let me know what you find.

Posted on Oct 14, 2007

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dididsaythat
  • 291 Answers

SOURCE: Whirlpool side by side GS6NBEXRS01

If nothing is blocking ager .. sounds like motor bad or something binding it up. If you took in out and cleaned all ice out and still dont work with no ice.. sounds like motor ..if it hums power is to motor

Posted on Aug 29, 2007

dididsaythat
  • 291 Answers

SOURCE: Ice Dispenser Doesn't work...

sounds like the water coming into the icemaker is spilling over or leaking into the ice despenser bucket.... check for ice build up or plugging of water chut into ice maker

Posted on Sep 08, 2007

ghappliances
  • 126 Answers

SOURCE: Whirlpool gold Conquest side by side refrigerator-- water dispenser doesn't work but ice dispenser does.

WHAT IS THE PROBLEM WITH YOUR FRIDGE

MOHAMED

Posted on Sep 20, 2008

  • 1 Answer

SOURCE: Whirlpool Gold Ice dispenser problem

i had same exact problem, i search over and over for solution. I even change the auger moter.

here is the solution for this particular problem.....

with the fridge door closed, remove bottom catch tray under ice dispenser revealing two screws, take off screws and slide front trim up to remove, you will have to unplug switch on trim to fully remove, look in top right corner there is black switch the will most likely be loose, this switch is your problem, mine was basically dislodged and the ice dispenser lever was not making contact, i simply zipped tied and siliconed the switch back to its respective place. if yours is making a good connection then the switch its self must be bad, you can test the switch by using the switch from water dispenser side...

i hope this helps

Posted on Oct 01, 2008

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Loud grinding noise from agitator. How hard is this to fix.


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