Question about Logitech Harmony 1100 LCD Touchscreen Remote Control

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My harmony remote has frozen up. I got a red "SAFE MODE" message

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Hi,

All this means is that there is something going on in the firmware and it needs to be repplied. The following steps will help you get the remote working again.


1- Launch the software and log in to your account.

2- Click on 'Downloads' at the top of the screen.

3- Click 'Firmware' and follow the steps to update the firmware on the remote.

4- Update your remote


Good Luck!!

Thanks!!

Posted on Aug 21, 2010

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2 Answers

How to reset harmony 650 for 'system error!' ?


If your remote is not behaving properly, you can reset it. To do so, remove one of the batteries, hold down the All Off button, and reinsert the battery. A message will appear on the remote screen indicating that the remote has entered safe mode. Next, connect the remote to your computer and sync it. The remote should now be updated and functioning properly.

May 12, 2014 | Logitech Harmony 650 Remote Control

Tip

Logitech Harmony Safe Mode Fix Is your Logitech Harmony Remote stuck in SAFE...


Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
Logitech Harmony Firmware Update

on Apr 27, 2010 | Televison & Video

Tip

Logitech Harmony Firmware Update


Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
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on Apr 27, 2010 | Televison & Video

1 Answer

Its frozen i cant turn off it says safe model?


Update the firmware:
- Launch the software.
- Connect the remote.
- Click "Downloads"
- Click "Firmware."
- Update the remote.

That will get the remote out of safe mode

May 23, 2010 | Logitech Harmony 550 Remote Control

1 Answer

Frozen LCD on Harmony 880 Remote


Ah, the 'blue screen of death'. Before you give up on this try one more thing -

Sometimes putting the remote in 'safe mode' and doing a firmware update will bring the screen back to life. Here's how:
Launch the Logitech Remote software on your computer and click on "Downloads" (on the top menu bar). Then, take the battery out of your remote and at the same time you connect the USB cable to your remote (it should be already connected on the computer end) press and hold down the Off button at the top of the remote. This will put the remote in "safe mode". Continue to hold down the Off button until you see the message "safe mode requested" on the remote's screen and the screen starts blinking. Now, since your screen is not behaving properly, you may or may not see this message, but after about 5 seconds you can release the Off button. Now, go back to your computer and click on "Firmware". If the software is able to communicate with the remote, an update to the remote's firmware should be executed. This has solved many a 'blue screen of death' problem. Good luck!

Sep 26, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

Frozen Harmony 550


Hi. You will need to update the firmware.

1. In the software, click "Downloads"
2. Click on "Firmware."
3. Update the remote

That should fix it!

Dec 26, 2008 | Logitech Harmony 550 Remote Control

1 Answer

Harmony 1000 in safe mode?


The harmony remotes have a built in safe mode, similar to a Windows XP computer. Usually you enter the safe mode on the harmony remotes by taking the battery out, then pressing the power off button and holding while putting the battery in. If you continue to press the power off button, the remote will display safe mode on the screen.

If you are not doing the above procedure and you are still getting the safe mode on the display of the remote, I would try to update the firmware on the remote. And if you have an RF Extender, update the firmware on it at the same time.

Hope this helps,
81

Dec 19, 2008 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer

Frozen


Try this:

1. Remove the battery for a solid 2 minutes, then reinsert and see if that fixes it. if not 2. try updating the firmware with the remote in safe modeSafe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

  1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
  2. Hold down the Off button and plug the remote into the USB.
  3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
  4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
  5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
  6. Once the firmware upgrade is complete, click Update My Remote.
  7. Insert the battery into the remote.

Sep 09, 2007 | Logitech Harmony 880 LCD Remote Control

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