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My computer is frozen on preparing for stand by. Wat should I do? The mouse works. I have tried pressing and holding down the power button Have also used ctrl alt del and ctrl alt esc all at once

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Hold the power button down for more than 5 seconds and this will force the computer to shut down, if that fails, which it shouldn't, but if it does as much as i don't want to recommend this, unplug it, this will ensure the shutdown. Also get some sort of antivirus to check and see if there is anything impeding the standby, I recommend Microsoft Security Essentials paired up with Malware Bytes to ensure no viruses eek there way through your system.

Posted on Aug 21, 2010

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