Question about Valco Runabout - Pink 3349 Jogger Stroller

1 Answer

We have a valco runabout stroller and the front wheel does not swivel. It doesn't stay straight so when you walk/run with it you have to lift it slightly to stay in the direction you want it to go. Please help!

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 2,200 Answers


There is a device on this stroller called a hex lock which when unlocked will allow the front wheel to swivel.

The front wheel is designed to be in a locked position when running or walking fast as the stroller is supposed to be more stable at speed in the locked position. However, there are some reports of the Hex lock warping and causing the stroller to track severely to the left or right when in locked position. A defect such as this is a safety issue and will be repaired at no extra cost to the customer if it is found to be the case on the stroller.

It certainly sounds like this is what is wrong with your stroller i.e it is not tracking in a straight line due to a misalignment of the hex mechanism.

The hex mechanism is a plastic sleeve that slides down over the hex-shaped front pivot, locking it in place so you could experiment with this by lifting it to allow the wheel to swivel and see if this improves the situation and control of the stroller.

However, I should say that some owners are complaining that this device does not always stay either up or down as designed and because of this it has a tendency to lock or unlock the wheel at unexpected times. An improved hex mechanism has been fitted to later strollers by the manufacturer.

For this reason, I would advise that you have the stroller checked over by the companys service representative by contacting the vendor where you purchased the stroller.

Any defects of this nature should be repaired at the manufacturers expense and not yours.

Hope this helps.

Please do leave a vote for the solution. Thanks.

Posted on Aug 21, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do you fold down the valco runabout trimode stroller? I bought a used model and I can get the top half to fold over but that's it. Can it fold over more compactly? I'd like to travel with it. Thanks!

to fold the stroller yo need to:
1.fold the hood back up against the handle.
2.release the locking clamps at either side of the stroller.
3.simultaneously lift the secondary safety catch and swing the handle forward.
4.holding the frame at the rear, press down on the rear basket tube. also can lock the frame with the strap next to the frame.

here you have the manual, could be easy with de graphics!

hope to being helpful!!
(if so, dont forget to rate me!)

Sep 25, 2010 | Valco Runabout TriMode Single - Stone...

1 Answer

I have a 3 wheen hauck pushchair and am puzzled as to how to remove the front wheel lock???

on Swallow beemer it is just above the wheel and under the tip of the foot rest. its a lever that goes side to side.

Nov 07, 2009 | Valco Runabout Single DLX - Ebony Check...

1 Answer

Replacement parts.

Many Valco Baby models are equipped with 12 inch tires. Just like a car or bike, punctures can occur. A 12 inch inner tube or bicycle tire repair kit would be all you need to seal the puncture. If need be, tubes can be purchased from your local retailer or contact them at (USA) 800 610 7850 or email Tubes are not covered under warranty.

Aug 29, 2009 | Valco Twin Runabout - Blue Jogger Stroller

1 Answer

Front wheels keep getting stuck in swivel postion

There is a company called Buggy Pit stop which valets as well as repairs pushchairs. I used them when i gave my old dusty broken pushchair to my sister. I had it repaired and valetted by them. They did a great job and they were not that expensive either.Hope this helps. Their number is 020 8861 0038.

Feb 15, 2009 | Valco Runabout Tri Mode Jogger

1 Answer

I need a replacement tyre for the front wheel of runabout deluxe

You can buy replacmet tire at any bike store make sure you know what size you need.

Jan 28, 2009 | Valco Runabout Deluxe Jogger

1 Answer

Our Valco Runabout pram (about 3 years old and a 3 wheeler)does not steer properly. The front wheel does not pivot when trying o turn

I have just removed the front wheel and liberally greased the inside top to bottom with specific aluminium lubricant (which the bike shop told me was good for bearings) and immediate improvement. fingers crossed that it lasts. looking at other posts, make sure that you put the front wheel back on securely.

Aug 18, 2008 | Valco Runabout Single DLX - Ebony Check...

1 Answer

Instructions for bassinette and valco runabout delux

Not sure if this is the correct model but hopefully it helps.

May 26, 2008 | Valco Runabout Deluxe Jogger

2 Answers

Front wheels swivel and get stuck on each other

This is happening to my stroller and it turns out that the frame is bent. I have been unable to find a certified technician who is willing to fix it. I guess I can offer it for parts to someone.

Sep 24, 2007 | Valco Twin Runabout ATS Jogger

Not finding what you are looking for?
Valco Runabout - Pink 3349 Jogger Stroller Logo

Related Topics:

114 people viewed this question

Ask a Question

Usually answered in minutes!

Top Valco Baby Gear Experts

Andrew Taylor
Andrew Taylor

Level 3 Expert

16099 Answers


Level 3 Expert

102366 Answers

Dorel UK
Dorel UK

Level 3 Expert

1629 Answers

Are you a Valco Baby Gear Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides