Question about Valco Runabout - Pink 3349 Jogger Stroller
There is a device on this stroller called a hex lock which when unlocked will allow the front wheel to swivel.
The front wheel is designed to be in a locked position when running or walking fast as the stroller is supposed to be more stable at speed in the locked position. However, there are some reports of the Hex lock warping and causing the stroller to track severely to the left or right when in locked position. A defect such as this is a safety issue and will be repaired at no extra cost to the customer if it is found to be the case on the stroller.
It certainly sounds like this is what is wrong with your stroller i.e it is not tracking in a straight line due to a misalignment of the hex mechanism.
The hex mechanism is a plastic sleeve that slides down over the hex-shaped front pivot, locking it in place so you could experiment with this by lifting it to allow the wheel to swivel and see if this improves the situation and control of the stroller.
However, I should say that some owners are complaining that this device does not always stay either up or down as designed and because of this it has a tendency to lock or unlock the wheel at unexpected times. An improved hex mechanism has been fitted to later strollers by the manufacturer.
For this reason, I would advise that you have the stroller checked over by the companys service representative by contacting the vendor where you purchased the stroller.
Any defects of this nature should be repaired at the manufacturers expense and not yours.
Hope this helps.
Please do leave a vote for the solution. Thanks.
Posted on Aug 21, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 03, 2011 | Valco Runabout Tri Mode Jogger
Sep 25, 2010 | Valco Runabout TriMode Single - Stone...
Nov 07, 2009 | Valco Runabout Single DLX - Ebony Check...
Aug 29, 2009 | Valco Twin Runabout - Blue Jogger Stroller
Jun 12, 2009 | Valco Twin Runabout ATS Jogger
Feb 15, 2009 | Valco Runabout Tri Mode Jogger
Jan 28, 2009 | Valco Runabout Deluxe Jogger
Aug 18, 2008 | Valco Runabout Single DLX - Ebony Check...
May 26, 2008 | Valco Runabout Deluxe Jogger
Sep 24, 2007 | Valco Twin Runabout ATS Jogger
Dec 08, 2017 | Baby Gear
114 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: