Question about Nordic Track Nordictrack Apex 4100i Treadmill User Part Manual

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Our Nordic Trac Apex 4100i will power up but the keyboard does not respond to different key presses and the incline is stuck part way up. We ordered a power supply and replaced the original one. That did not solve the problem. It's like the computer under the console is not working right. How can I test the system to see if something can be done? Can the system be rebooted or something?

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You can try and do a re-calibration on the treadmill (Its listed in the Users Manual) but it sounds like the console has gone bad. To repair this you would have to replace the entire console.

Posted on Aug 21, 2010

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Hello, WE have the model 4100i treadmill and the elevation is stuck in the highest position and won't reset to zero. How do I fix this or who can I call for this repair? Thanks, Tom


Try the calibration procedure found in the troubleshooting section of your manual first. Here are the basic instructions.
With the key in the console, press one of the Incline buttons. While the incline is changing (or the numbers on the console) , remove the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline.
If it still doesn't move, remove the cover. Find the incline motor. You will see a slot in the end of the motor. Using a drill with a standard slotted screwdriver bit, spin the motor counterclockwise (if it is having difficulties spinning, turn clockwise instead) for just a couple seconds. Now do the calibration procedure again.
I have had machines that got stuck before. Once released and recalibrated, the operation was OK.
The service number for your machine is found on the model number sticker on the frame of the treadmill.

Feb 26, 2011 | Nordic Track Nordictrack Apex 4100i...

1 Answer

Need new endcap for apex 4100 NTTL#18903


Sorry to inform you, that part is no longer available from the manufacturer.

Feb 26, 2011 | Nordic Track Nordictrack Apex 4100i...

1 Answer

How do you reset the nordic track apex 6100 xi i paid a repair person $100 dollars to hit 3 buttons but now i can not remember. can you tell me what 3 button and in what Sequence


With the key in the console, press one of the incline buttons. While the incline is changing, remove the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline system.

Sep 13, 2010 | Sport & Outdoor - Others

1 Answer

Nortrak 4100i wont go up or down


hold down stop and speed + then put safety key on
hit stop once
push incline+
let it go up and down
take key off and reattach
try
if it still doesn't go the incline motor is bad

Aug 07, 2010 | Nordic Track Nordictrack Apex 4100i...

1 Answer

When i power my Nordic Trac A2050 on it powers up but when I press the speed button or incline button is beeps twice but does not reponse to the command


This sounds like a bad controller. If the machine is under warranty contact the warranty provider. The controller is not hard to replace if you are electrically inclined but it does require calibrating.

Jun 14, 2010 | Nordic Track NordicTrack Treadmill, A2550

2 Answers

Nordic Track exp 2000I. Consol lights, buttons do not work.


If the console lights up but the buttons don't work, then unfortunately it's probably the console and they're not repairable that I know of. You may want to check the wiring harness and the connections at the console and at the controller under the motor hood. Pull them apart and check for bent pins. If they look good, the console is most likely bad.

Mar 04, 2010 | Nordic Track Nordictrack Apex 4100i...

1 Answer

Where can I get a key to fit the Nordic Tract Apex 4100i


Go to Nordiactrac.com and enter your Model number from the sticker on the frame. It should read NTL or NTTL then 4 or 5 number. Folow the instructions and ask for the Part's List. You should be able to find it there.

Jul 07, 2009 | Nordic Track Nordictrack Apex 4100i...

1 Answer

Nordictrack apex4100i level incline will not work


Try this calibration procedure.
Turn the power switch on. Remove the safety key. Hold the Stop and Speed Up or Speed Plus buttons down then insert the safety key.
The display should show some numbers.
Press the stop key one time and the display should show some other numbers and some 00's. Press the Incline Up button and see if the Incline begins to move, if it does let it go all the way up and then all the way down, wait a few seconds after it stops, then hit the stop key 4 times. It should be calibrated. If it didn't move then the board or the incline motor is bad.

May 31, 2009 | Nordic Track Nordictrack Apex 4100i...

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