Question about Yahoo Mail

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Since yahoo became the att.net mail handler, no attachments in the 'New att.net" version will open. After the scan (Norton), I click download and a window comes up and just hangs. If I switch back to the classic version, all is well. New computer, Windows 7, IE 8. Any help will be greatly appreciated.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

tnpete
  • 10 Answers

SOURCE: signed for ATT.net account, why yahoo now? not getting mails.

ATT.net creates a new Yahoo account for you when you sign up for their service. You now have a Yahoo account that can be accessed with the ladyg.....@att.net as the user and whatever your ATT pass is.

It is possible to merge the new account with the old account:

http://helpme.att.net/article.php?item=485

The article states that you can only merge only during the registration process, but I believe this to be false.

I no longer have ATT, but there was an option to merge a Yahoo account while managing your ATT information (I belive this is accessible from your ATT home page). ATT should be able to assist you with that regardless of whether you merged during the registration process or not.

Posted on Nov 22, 2008

spincycleus
  • 62 Answers

SOURCE: unable to reply, forward or compose new emails on my yahoo account, will not load emails properly. unable to access any tool functions along top yahoo page (ie check mail, new, what's new,mail classic

Hello laurenloscia

alot of the times, just going into internet options and setting everything to default, and clearing the cookies and files works about 50% of the time.

This is possibly a yahoo issue. If you use yahoo thru ATT, you can call ATT for support and they will escalate any valid issues to yahoo for you.

Their phone number is 1-877-722-3755

ask for tech support at the prompt

they can remote on your computer to see if it is a java issue or whatever

if they can replicate it on their computer also, they will create a yahoo trouble ticket and give you thier member service number. Yahoo resolves 85% of these within 48 hrs.

If they cant replicate it, then they will consider it a pc issue and refer you to connect tech or to best buy's geek squad.

Personally, I would also try sending emails in safemode, If you can do it in safemode, and not in reg mode, it is definately PC related.

To get to safemode, turn your computer off and when you turn it back on, tap the F8 button until you get an advanced screen. Pick safemode with networking with the arrow keys. Log in, click yes when it tells you you're running in safemode, and then when your on your desktop, which will look alot differnt, black background with big icons, click on internet explorer and go to mail.yahoo.com and see if it works now, if it does, like i said, its pc related. If it still cant, call ATT's support if you have thier DSL or U-Verse

spin


spin

Posted on May 02, 2009

  • 4 Answers

SOURCE: When I try to open my yahoo mail on my computer it doesa not obey

1st I opened the control panel and selected the add remove programs. I uinstalled all Java programs (old versions 5.1 etc...)

Next, I went to Java.com and installed the latest home version of Java and re-booted.

Fixed - I was able to get to my mail

Posted on Jun 15, 2009

hmerchant110
  • 7191 Answers

SOURCE: i can't download .doc attachments in Yahoo mail

Hi,

This is a known issue with new version of Yahoo Mail.

As a workaround to this problem, you can switch to Yahoo Mail Classic (Older version Yahoo) by clicking the Options link in the upper right corner between Help and Mobile on your Yahoo Mail page, then click the Switch to Yahoo! Mail Classic link.

A dialog box might appear asking for feedback. If it does, click Switch to Yahoo! Mail Classic.

For more details, click on this link:

http://help.yahoo.com/l/us/yahoo/mail/classic/settings/settings-22.html

Hope this solves your problem. Thanks for using FixYa.

Posted on Dec 07, 2009

Testimonial: "Thanks, so much !! Your fix worked perfectly."

  • 83 Answers

SOURCE: Able to sign in to yahoo classic mail, unable to open or delete.

You can try to disable or lessen the sececurity feature of the firewall and also you can try to optimized your browser, please follow these steps:

USING INTERNET EXPLORER:

1. On your IE click on tools.
2. Internet Options.
3. Under general TAB clcik on "DELETE"
4 Select all except for the "PASSWORD" then hit DELETE.
5. Then click on CONTENT TAB.
6. Hit "CLEAR SSL STATE".

OR

>Go directly to ADVANCED TAB (under internet option also) and hit "RESET".

Posted on Jan 23, 2010

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How to stop norton from preventing me to attach images on yahoomail


Yahoo Mail is a Web-based email program that is provided for free by Yahoo. Anyone can sign up for the service to send and receive emails from friends and family. Yahoo places restrictions on the and type of attachments that can be sent and received when using Yahoo Mail. Any email attachment that contains a virus, is too large or doesn't meet the file type requirements may be blocked by Yahoo.

Virus Scanner b> Yahoo Mail scans each attachment that arrives or departs from your inbox with Norton AntiVirus. If the virus scanning software detects a virus within an attachment, Yahoo will warn you and attempt to clean it. Yahoo does not promise that every virus will be detected or cleaned by the Norton AntiVirus software. Only accept attachments from people you know and trust. Don't attempt to open blocked attachments if it is known to harbor a virus. Large Attachments b> Attachments exceeding 25 megabytes will not attach to an email. Multiple attachments that exceed 25 megabytes will also be blocked by Yahoo Mail. Once your attachments reach 25 megabytes, you will no longer be able to add any additional attachments. If you have many attachments to send that exceed 25 megabytes, send several emails to send all of the attachments. If you are receiving attachments, let the sender know that you are unable to receive any attachments larger than 25 megabytes. Slow Connection Speed b> It may appear that Yahoo is blocking your attachments if you have a slow dial-up connection because they may never appear to load. Yahoo isn't actually blocking the attachment, the connection is just very slow. A 25 megabyte file could take over an hour to download with a 56K dial-up connection. Your computer may go to sleep or the download may be even slower if you surf the Web while your files upload. File Type b> Only certain file types can be sent using Yahoo Mail. Yahoo Mail allows you to add audio files, images, HTML files, word processing documents, spreadsheets and many other types of files as attachments. Some documents are not supported, but you can send unsupported file types by renaming them, including them in a RAR or ZIP archive, creating a Word document with the file, sending the file through Yahoo Messenger or you can upload the file elsewhere and send a link to the file via email.

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Hello, you must mean the new yahoo mail. Please just follow these steps:

1. Sign into your account
2. Click compose message (under what's new), click attachments (under subject) and then click attach files
3. Browse to the file, select it and click open
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I want my e-mail address to stay at dlhealey@att.net and now it's healeydot@yahoo.com....PLEASE HELP me get back to my original e-mail address....


Thanks for visiting FixYa.

Users of att.net have had their email rerouted to Yahoo. Email sent to your att.net address should be automatically forwarded to your new Yahoo account.

I'm going to send you a TEST email to your dlhealey@att.net email account. Look for it as TEST email. If you receive it, you can continue to use your att.net email address without a problem.

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1. Open Yahoo Mail. Use your Yahoo! user ID and password to sign in to Yahoo Mail. Open the email message suspected of containing a virus.
2. Find attachments. The attached files are in the header section above the body of the email. The names of the attachments will appear as blue, active hyperlinks, taking on the actual saved file name given by the sender.
3.Initiate automatic virus scanning and cleaning. Look for another link labeled "Scan and Download Attachment" and click it. If this link does not show, you may have to click directly on the attachment's file name. Look for the alert "Scanning attachment for viruses." The alert may appear for less than a second, dependent upon the size of the file; if you miss the brief message it is not important.
4. Wait and read results. After the virus scan completes, if no virus is detected, you will be given the go-ahead to download the attachment. If a virus is detected, Yahoo Mail will try to automatically clean the attachment, and then present the option to download.
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For the last week I can't open attachments in Yahoo.mail. I click the link and Norton reports no virus; I click download attachment but the dialog box with open or save does not appear. The same occurs on...


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I can't download .doc attachments in Yahoo mail any more. i have MS Word 2007 on my computer, which creates .docx files, but it can process .doc files also. In the previous version of yahoo mail i had no...


Hi,

This is a known issue with new version of Yahoo Mail.

As a workaround to this problem, you can switch to Yahoo Mail Classic (Older version Yahoo) by clicking the Options link in the upper right corner between Help and Mobile on your Yahoo Mail page, then click the Switch to Yahoo! Mail Classic link.

A dialog box might appear asking for feedback. If it does, click Switch to Yahoo! Mail Classic.

For more details, click on this link:

http://help.yahoo.com/l/us/yahoo/mail/classic/settings/settings-22.html

Hope this solves your problem. Thanks for using FixYa.

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When I tried to send email from Outlook, the Internet Service Provider replied -ERR [AUTH] invalid user/password. How can I correct this error?? My ISP is att.net. I have not found a solution on that...


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A Yahoo posting suggests that you disable scanning attachments in your anti virus software.If that fails go back to classic mail Hope this helps. or else http://en.kioskea.net/forum/affich-33677-can-t-download-attachments-on-my-yahoo-email
I had the same problem, which had to do with my anti-virus (Trend Micro). I had to go into Virus Controls; then Protection Against Viruses; click on Settings and uncheck the box that said "Threats in Web mail attachments". Remember, Yahoo uses Norton to download attachments so you can't have two virus protections "running" at the same time.
i think this will help u thanks vote for me

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