Question about Canon MX700 Office All-In-One InkJet Printer

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I have a cannon mx680 that will not print using the blue ink. All ink levels are full. i have done a nozzle cleaning and also a deep cleaning without results. What else can I do?

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  • nancy915 Aug 21, 2010

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Hi


Thanks for using FixYa. To reset the printer turn it off and disconnect all the cables from/to it from the power socket, PC and mains. Let the printer sit for more than ten minutes and turn it on and print a test page. I hope you have also cleaned the print head. If not then take a hot water soaked towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. If the issue is not resolved, then uninstall and reinstall the printer drivers. If still the issue is not resolved then most probably the print head has gone bad and required to be replaced. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Aug 21, 2010

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1 Answer

My pro905 stopped printing in black although cartridge is showing 50% full. what could be the problem?


Make sure you are using genuine Lexmark cartridges. It could be that your black cartridge needs cleaning. Try to do the Deep Clean Printhead function on the printer. Press Ink Levels -> press More Options -> select Deep Clean Printhead. The printer will then print a clean cartridge nozzles page. If black ink is not printed on the page, you may need to update your printer's firmware. The update corrects print quality issues on your printer. You can easily download and install the update using this link Lexmark Platinum Pro905 Firmware Update. Download and install the Pro905 update. Thanks.

Jan 04, 2011 | Lexmark Platinum Pro905 multifunction...

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Hi, (MX850) My blue ink has stopped printing. I




Performing Maintenance:




Note :
Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The machine will not print if an ink tank is installed in the incorrect position.
Step 1
Printing the Nozzle Check Pattern.




If lines are missing or if white streaks appear


Step 2
Print Head Cleaning.

If the problem is not resolved after performing Print Head Cleaning twice


After cleaning the Print Head, print and examine the nozzle check pattern (Step 1) again.


Step 3
Print Head Deep Cleaning.



If Print Head Deep Cleaning does not resolve the problem, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. If the problem is still not resolved and if you are sure that the ink didn't run out, then the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
All the best.

Mar 11, 2010 | Canon PIXMA MX850 Multifunction Printer

2 Answers

The colour is faint, a new catridge was installed


Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Dec 07, 2009 | Canon i475 InkJet Printer

2 Answers

Cleaning/replacement of Nozzles of Pixma iP4000 Canon Printer


My Canon Primax ip4000 has stopped printing blue. I've tried deep cleaning and when I print a test page the blue 6c does not appear. Any ideas what the problem could be?

Nov 01, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Colours are not true, grey is brown


You are getting leakage from one color cartridge to another. Do deep cleaning and run nozzle check. You may have been using non-Cannon inks. They can corrode the ink cartridge seats due to inferrior quality ink. You may need to replace the print head. Check out Cannon web site under this printer support. Print head is in the $50 neighborhood.

Feb 10, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Canon pixma ip4000 color not printing correctly with full inks


In both cases be sure using correct ink. Use of generic ink can lead to leakage of catrridge seats do to crossion from inferrior ink quality (per Cannon). Be sure ink in proper locations - see manual. Run the maintenance proceedures: cleaning then print nozzle pattern. If all colors are not proper after two or three cleanings, perform deep cleaning. Print nozzle pattern after each cleaning. This should clear up problem. If not, print head may need replacement.

Feb 09, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Print quality is poor


if you replace the black ink cart with an original one then it's the print head
Solution: Cleaning the Print Head - C555 / C560 / C635 / C530 / C545

Untitled Document Follow this procedure to clean the BJ cartridge print head:
1. Press c755funckey.gif 2. Press c755cleankey.gif 3. Use c755down.gif or c755up.gif to select the [HEAD CLEANING]..
4. Press c755set.gif.
The MultiPASS cleans the print head.

Feb 12, 2008 | Cannon MULTIPASS C530 Printer

1 Answer

Black jet not printing


re-install the driver and see. bye

Sep 23, 2006 | Canon S520 InkJet Photo Printer

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