Kenmore 49972 Front Load Washer Logo

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Posted on Aug 20, 2010

Keep getting the F21 after cleaning cycle several times and cleaning hose. F21 pops up at end of cycle.

5 Related Answers

aborcass

Ron Coons

  • 2651 Answers
  • Posted on Nov 26, 2008

SOURCE: Whirlpool Duet Sport HT front load washer keeps having F21 Error

remove the lower access panel (3 screws along the bottom of unit) behind htere you will see the pump and an access to clean the pump filter, probably filled with assorted debris. be aware when you unscrew there will be water behind it,

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Anonymous

  • 5911 Answers
  • Posted on Nov 06, 2009

SOURCE: F21 code on every load. cleaned out drain hose

"F21" is a Long Drain error code. This indicates that you have an obstruction somewhere in the drainage system. In most cases, this means you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

You may have something getting caught in the pump impeller and slowing it down. Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

NOTE: The "SUDS" error can also commonly occur with the F21 error code as this is can be generated when air is sensed in the drainage system.
If the door won't open it could be jammed due to the program being interrupted.

If you have questions about this repair, or require additional assistance, please let me know. I hope this helps you.

hotpoint jon

  • 353 Answers
  • Posted on Jun 11, 2010

SOURCE: won't complete cycle get an F 21 error

check your filter

deBBlr

  • 3 Answers
  • Posted on Jun 20, 2010

SOURCE: Duet Sport Whirlpool front loading washer is

First check your washer plug to see if the connections are tightly screwed. Next check your filter if you haven't for long.

here is a pic of the lint filter :) You have to take the washer apart to get to it. and look what I found stuck in mine.

Anonymous

  • 15935 Answers
  • Posted on Sep 18, 2010

SOURCE: I keep getting an

"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

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0helpful
2answers

Error message SUD and F21 even after unclogging the filter

Push the pause/cancel button twice to clear your message. Then run through a rinse/spin cycle. Next try a normal load without any detergent. SUDS is usually from too much detergent. If this fails, checked the hose for kinks. Check connections and if all that fails, you will probably have to replace the pump. Good Luck!
2helpful
1answer

F-21 code several times. We clean the pump. Start again the rinse/drain and spin cicle, and now present sd code and later f-21 code. What we need to do.

I have the manual for this machine. Under "Code 21" it says the following:
"F21" (Drain Problem) Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.
For "SUDS" code, the following:
"SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents.
Here is some more information that may help you as well:
"F" Codes other than F20, F21 and F22 Select STOP twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
I hope this is of some help to you, Please rate and comment, Thank You
Joe
0helpful
1answer

I keep getting a code F 21 and a cycle won't finish

Hi

Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please rate the solution if the issue is resolved or post a comment for further assistance.

Thanks

Rylee
0helpful
1answer

I have a Kenmore HE5t/ front loading auto. washer. I keep getting a problem of F21 frequently. Each time proper procedures are taken care of in your problem shooting guide. This doesnt seem to help...

Hi

Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please rate the solution if the issue is resolved or post a comment for further assistance.

Thanks

Rylee
0helpful
1answer

I read some of the posts from people who had the same problem I'm having but after following the steps suggested, mine is still not right... My problem is this.. It keeps flashing f21. I know thats a...

hELLO THERE:
OUT OF CURIOSITY DID YOU REMOVE THE PUMP AND TAKE IT APART AND CLEAN THE IMPELLERS INSIDE OF IT THEY HAVE A TENDENCY OF CLOGGING UP AND EVEN BREAKING SOME OF THE IMPELLER RIBS ON IT
PLEASE KEEP ME POSTED ON THIS OK
BEST REGARDS MIKE
11helpful
2answers

F21 code flashes

Lets see what an F-21 is shall we? F21 Long drain Possible cause: Clogged filter, clogged/failed pump, suds detected by control.3a5b94a.jpgb4a897e.jpg55f108d.jpg

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

0helpful
1answer

Door wont open f21 alarm

F21 indicates that the washer is having problems draining. Check the drain hose to see if it is kinked or if there is an obstruction in the hose.

SUD comes on every time excessive suds are detected. Not using the proper detergent will set this off faithfully. The machine will run a cycle to remove the excessive suds before completing the wash cycle.

You need to clean the drain filter by removing the 3 screws in the bottom of the front panel. Then you will see a white twist cap. Remove the filter and clean it out.
4helpful
1answer

I keep getting an "SD" or "5D" error at the end of the cycle. I also had a problem with the drain hose, but that problem seems to be fixed. The wash cycle finishes but this 5D or SD code keeps popping...

"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
0helpful
1answer

Kenmore Elite HE3t which F21 code

I'm guessing the HOSE is the drain hose.
The goop is causing the drain motor to overheat causing it to report error. (luckily or it'd burn out).
Give it a empty load with nothing in it to see if it flushes it all out.
Just water.
See if it completes full cycle and check pump filter again to see if clean.
TIP. Make sure you check ALL pockets before you wash clothes.
;)
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