Question about Canon imageCLASS D320 Digital Copier

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When it prints I have a blank strip up & down on the right side

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This sounds like it is a charge corona problem. there is a unit that has a thin wire in it, located next to the drum. I have cleaned these, by using a match tip. Light the match, blow it out, then using the burnt end, run it up and down the length of the wire. this will clean it, and allow it to charge the drum. Not sure if you can get to the corona wire. Some copiers have Drum cartridges, and are tough to get to. Hope this helps.

Posted on Aug 20, 2010

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Init unable 50


Solution 1:
  • Lift the scanner cover using the plastic tabs, located on the left and right side of the machine until it locks securely into the open position.
  • Slide the print head to the middle.
  • Check for any pieces of paper or staple , paper clip...


Solution 2:

  • Lift the scanner cover using the plastic tabs, located on the left and right side of the machine until it locks securely into the open position.
  • Slide the print head over to the right side under the cover to make sure you clean the entire encoder strip.
  • With the lint free cloth, firmly grab the encoder strip on both sides and rub the cloth down the strip from one end to the other (left to right then right to left) at least three times.

Jul 13, 2016 | Office Equipment & Supplies

1 Answer

Check error


Try the following steps

1. Unplug power
2. USING THE FINGER HOLDS ON EITHER SIDE, lock scanner cover into open position
DO NOT TOUCH THE ENCODER STRIP (clear plastic strip in front of the white vinyl band)
3. Remove jammed paper/foreign objects (check under the print head; if the print head is in the middle, slide it to the either the left or the right side, & check for paper scraps underneath the print head)
[IF WHEN THE SCANNER COVER WAS OPENED, THE PRINT HEAD IS ON THE LEFT SIDE]
4. Move the print head to the middle
5. With the print head in the middle, remove any ripped paper/foreign objects from the left corner (SINCE THE RIPPED PAPER COULD BE VERY SMALL, USE A FLASHLIGHT TO INSPECT)
6. Close the scanner cover & plug the machine back into the power outlet
[PERSISTENCE OF THIS ERROR MESSAGE OR NO PAPER SCRAPS/FOREIGN OBJECTS FOUND MEANS THAT THE ENCODER STRIP WILL REQUIRE CLEANING]
[IF WHEN THE SCANNER COVER WAS OPENED, THE PRINT HEAD IS ON THE RIGHT SIDE]
7. Plug the power cord back into the power outlet...LCD will show "Cover is Open"
8. Press Stop/Exit for approximately 5 seconds until the print head moves to the middle
9. UNPLUG MACHINE FROM POWER OUTLET
10. USE A FLASHLIGHT & TWEEZERS TO INSPECT: Remove any debris from the right corner
11. USING THE FINGER HOLDS ON EITHER SIDE, close scanner cover & plug machine into power outlet
[PERSISTENCE OF THIS ERROR MESSAGE OR NO PAPER SCRAPS/FOREIGN OBJECTS FOUND MEANS THAT THE ENCODER STRIP WILL REQUIRE CLEANING]

TO CLEAN THE ENCODER STRIP... (clear plastic strip in front of the white vinyl band)
[Markings & debris can adhere on the surface of encoder strip FROM HAND CONTACT &/OR GREASE CONTACT INCURRED FROM REMOVAL OF JAMMED PAPER]
DO NOT USE FLAMMABLE SUBSTANCES NOR ANY TYPE OF SPRAY TO CLEAN INSIDE/OUTSIDE MACHINE
1. Unplug machine from power outlet
2. USING THE FINGER HOLDS ON EITHER SIDE, lock scanner cover into open position
3. Clean both sides of encoder WITH ONLY A DRY, LINT-FREE CLOTH
DO NOT FORCEFULLY PULL ON ENCODER STRIP
DO NOT TOUCH ENCODER STRIP WITH BARE HANDS
DO NOT FORCEFULLY SCRUB ENCODER STRIP (THAT COULD SCRATCH ITS SURFACE)
4. Clean encoder strip from right to left--stopping just before the left corner
5. Clean encoder strip from left to right--stopping just before the right corner
6. Repeat steps 5 & 6 two or three times to clean thoroughly
7. After cleaning encoder strip, USE FINGER HOLDS TO close scanner cover
8. Plug machine back into power outlet.

Nov 29, 2010 | Brother M 4318 Matrix Printer

1 Answer

There is a blank strip down the page about 2/5


Try going into your "Printer Propeties" and reset all parameters to the factory default. Thank you, Dana

Feb 06, 2010 | Office Equipment & Supplies

1 Answer

Hardware error 0502 - I have turned printer & computer off and back on & still have error. What do I need to do? I just replaced both color & black cartridges and have been having some problems...


Hello.

The problem is with the encoder strip (thin strip with slots on the end).

Here's what to do (from Lexmark support):

Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following:
1. Switch off the printer using the power button.
2. Disconnect the power cable from the back of the printer.
3. Leave the power cable disconnected for 30 seconds.
4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
5. Take out both cartridges.
6. Place an index finger on the encoder strip on either side of the cartridge carrier.
7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
8. Lightly press the strip first to the rear and then forward, if necessary.
9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
10. Reconnect the power cable and switch the printer on again.
11. Perform the hardware test without cartridges first and then with both cartridges.
12. Make a standalone copy.
13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

How to Perform the Hardware Test on the Lexmark X5150

Using the operator panel on the printer:
1. Press the Option button 10 times until Cartridges appears on the LED display.
2. Press the + button 4 times until Self test appears on the LED Display.
3. Press Select. The printer should print a sheet of paper with one black bar and one grey bar.
4. If the printer fails to print, remove both cartridges and try the test again. (It will feed the paper through and print a blank page.)
5. If the test works with no cartridges in the printer, run it again with one cartridge at a time installed.

Hope this helps.

Dec 19, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

A940 printer stalls and gives a hardware message


This is a usual problem whit this model of printer, i had been thru this three times already.
In my case, the printer stops completely halfway printing and shows "Hardware error 502", i found that is because the optical sensor strip is dirty, first you should try to clean it with out removing it form the printer, to do this you should:

(The optical sensor strip its an nearly transparent plastic strip behind the print head, if you look closely it has very thin lines painted on it, this is used by the printer to measure the movement of the print head)

1- Print something to case the hardware error and shut it down immediately
2- Disconect the printer
3- Lift the scaner part of if, as you do when adding ink.
4- Look where the print head (the ink cartiges) is, this is where the stain is
5- Get the print head out of the way (just slide it left or right)
5- Use a soft cloth with little water to try to clean it, if it doesn't work try isoplopile alcohol because sometimes the stain is ink and is very hard to remove
6- Try print again and repeat as necesary

if you can't clean it this way you must remove the strip and clean it.

(You must have plenty of time and patience to try this, or you can dissasembly the printer entirely if you want to re lubricate or something)

1- Move the printer head all the way left, and with some pointy object pull the metallic wire holding the the strip at the right edge (flashlight very usefull), it's marked with and "D", remember that.

2- Move the printer head to the right and remove the plastic strip (this side is very easy), it's marked with an inverted "F" (it's on the other side) and an arrow indicating the up direction

3- Inspect how dirty is the strip and clean it the way you want (not so aggresively, the strip hasn't the fault)

4- Put again the left side of the strip and make it pass behind the print head

5- Move the print head to the left

6- Put the right side of the strip whatever you can, this is a very tedious process because the reduced space available, remember to keep the left side in place, because it's impossible to put the right side first.

7- Re connect and power on your printer, if it immediately gives hardware error 502, the strip is misplaced, move it a little up, down, backward an forward trying to get in place and try again, or consult the respective solution en this website.

8- If you can turn on the printer it should print now, try it, if it works, Congrats!

Sorry for my bad english

Feb 14, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Lexmark X83 prints streakily or not at all


Have you used a new cartridge.

Do the test for running and cleaning new cartridge heads and the alignment procedure..

(Go to Start, settings, printers, right click on printer then click properties, cartridge maintenance.)

Other thing that might cause problem is build up of ink in right side of machine below printer cartridges.

You will have to strip down machine to get at this area.
Make a note of exactly what action you take when doing this so that you can bits back together.

I use cotton buds to get at the build up of ink or tissue wound round end of pointed object.
Go gently. When you have cleared what you can care reassemble bits and go through above procedure again. Check for any unusual noises that may denote part of mechanism has worn.


Alleluia

PTL


Nov 24, 2008 | Lexmark X83 All-In-One InkJet Printer

1 Answer

Hardware Error 0502


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Sep 20, 2008 | Dell A940 All-In-One InkJet Printer

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