Question about Office Equipment & Supplies
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best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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Posted on Jan 02, 2017
SOURCE: user and service repair manual
here is the link to download drivers -- for somne reason the manual wasnt available -- the second link allows you to contact for service -- perhaps they can help you get a service manual ?
hope this serves you well
Posted on Nov 05, 2010
SOURCE: i just need to replace
You have asked a straightforward and simple question. However in order to truly help you I have to start at square ONE in order to make sure I have helped you. Usually the color drums are replaced at the same time. I trust that you have a unique situation. The part number is 0256B001AA. I spent a few minutes looking and it appears (as I expected) that you can't purchase it directly from Canon, so that's on YOU as there are plenty of 3rd party vendors. Please make sure you get the real thing, not a knockoff. You don't need tools to replace it. The drum has a chip in it that tells the copier it has a new drum so there is no service mode or special instructions. Merely lower the front door, locate the large blue handle you would use to gain access to the waste toner bottle and lower it in a counterclockwise fashion. Now locate the smaller blue handle above and turn it counterclockwise as well. THIS handle will expose all 4 drums and toner cartridges. The magenta drum is the second from the left, of course just below the magenta toner. Slide it STRAIGHT out with as lttle tilt as possible. The new drum will have all kinds of packaging .Pull all that **** off except the gray cradle that protects the drum. The cradle actually has locating points that will help you insert the new drum and align it properly. Actually if you took your time and looked closely you would "just know" how the new one goes in without the protective cradle. Just use common sense as you slide the drum in making sure you slide it in STRAIGHT. Pull the tape that you may not have already pulled as a final stroke. Slap the blue levers back into their locked position. Close the front door and the copier will say "hello" to the new drum and warm up. It will do an "auto gradation" to calibrate itself. Congrats. Want my tool bag?
Posted on Jun 04, 2011
Have you checked that your printer driver is correct and that the IP Address for the driver and the machine are the same?
Posted on Aug 04, 2012
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