Question about HP Computers & Internet
This might be an issue with the Hard drive or the operating system installed on the hard drive.
Try to access BIOS screen tapping on F10 on restart.
If you are able to access Bios try to run the Short smart self test on the Hard drive.
To run the test follow the steps as follows:
on the main window you will see 1 st drive 2nd drive 3rd drive 4th drive.
besides these drive letters you will find your Hard drive listed.
Highlight that and press enter.
on the next screen highlight Smart support and press enter.
on the next screen select Short smart self test and run the test.
If it gives an error code that means the hard drive has gone bad.
2)If not then come back on the main page by clicking on ESC button till you come back to the main page.then Press F5 select yes to load set up defaults and press enter.Press F10 once to save configuration changes and press enter.
It will boot to windows.
3)Still if you face the same issue then you need to perform the recovery using the recovery cds.
4)If you don't have the recovery cds then you can contact HP support and order the cds and perform the recovery.
This should resolve your issue.
Posted on Aug 21, 2010
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Posted on Jan 02, 2017
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