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HP Photosmart e-All-in-one trying to install on Windows 7 won't work. Fatal Error with MSI.netdevicemanager40 and message states to contact HP Support. Brand new printer, brand new CD--tried everything that they suggested, nothing has worked so far. Have administrator Rights. Message is: Fatal error during installation. Module C:\ProgramFiles (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL failed to register. HRESULT-2147024703. Contact your support personnel.

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  • slord_sunive
    slord_sunive Apr 25, 2012

    That is crazy they expect consumers to go through all those steps to fix their / MSFTs problems for a product they buy. I am going file suit for reimbursement of my time, and false / misleading advertising

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SOURCE: My problem with the Acer

If it is an old printer there may not be a driver for it on your current operating system. Do a search from google and type Windows Vista/7 compatible driver for "your model" printer. I had the same problem once so i found a driver for another printer and it made mine work with windows 7.

Posted on Mar 13, 2011

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SOURCE: From the HP Solution Center

1) Go to C:\program files\HP\digital imaging\bin\ and check how many folders are there for HPQSCLOC .If there are only one folder for HPQSCLOC in that case don't touch the folder.



2) Go to command prompt

TYPE THERE "CD..." AND HIT ENTER

KEEP TYPING "CD." AND HIT ENTER UNTIL WE SEE C:\

WHEN C:\ COMES

TYPE THERE- "regsvr32 /u hpqscloc.dll"


We may get an error in vista which says module failed to load



Follow Step 3

3) Open cmd prompt

Go to C:\

Type there

"regsvr32 hpqscloc.dll on"


4) Download and install


http://www.microsoft.com/downloads/details.aspx?FamilyID

=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en



Download and install


http://www.microsoft.com/downloads/details.aspx?familyid

=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en



Try to scan

Or else follow step 5


5) Uninstall the imaging device and the solution centre



6) Download msicuu2 from microsoft.com


http://www.filewatcher.com/m/msicuu2.exe.189920.0.0.html


Run the windows cleanup utility


Delete AIO Scan from it


7) GO TO CMD PROMT

Then type CD programfiles\hp\digital imaging\bin


8) Type regsvr32 /u hpqscloc.dll


try scanning and check if it works or not

if not follow another step


9) Tried to uninstall the software


10) then install the software back


It will scan fine

Posted on Mar 27, 2011

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