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Our Microwave, model JES1290ML01, is arcing on the plastic cover located on the inside of the microwave, the plastic now has burn marks on it. Does it mostly when making popcorn but has done it when reheating foods or heating a cup of water.

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  • ncsalpena Aug 10, 2008

    I am experiencing the same problem with the same model. Arching at the shield at the right side of the oven. About 3/8" of the magnatron is burned off. I saw this when the shield fell off inside tthe oven.

  • dannie_d Sep 09, 2008

    I have experienced the same problem of arcing behind the plastic shield when popping popcorn. Model # JES1290ML01. I contacted GE no help

  • Anonymous Nov 13, 2008

    Mine started doing this today - except it doesn't matter what is cooking and there appears to be a fire behind the flap on the right hand side. I have it unplugged since it appears to be very dangerous.

  • jameschow743 Nov 30, 2008

    Samething with my Magic Chef MCD1311ST

  • dutchman99 Dec 27, 2008

    Our microwave (the model listed above) recently started arching fire across the inside. I just noticed a burn spot about 2" long on the right side.

  • Anonymous Jan 03, 2009

    mine does it too somethings faulty with this how can i get this problem resolved i just bout this microwave oven recently its the same model GE JES1290.

  • sansbw Jan 14, 2009

    I have been having the same problem with the JES1290SK. Started in the defrost mode. Then just yesterday we tried popcorn and sparks with flames shot out of the right paper panel. It shows a lot of burn marks.

    Has anyone addressed this problem to GE or any agency that regulates this stuff? This is seriously dangerous and should be recalled.


  • skoh8200 Jan 19, 2009

    January 2009, I have the same problem, just started of course its out of warranty, $200.00 down the drain, for 1 1/2 years worth of use. I don't really want a replacement of the same microwave, I just want some money back

  • campbellkppl Jan 30, 2009

    i am having the same problems listed. the thing lights up orange and makes a weird buzzing noice and smells something terrible. the inside on the right where the cover is also has burn marks. i unplugged it and will be trashing it and looking for a new one!!!!

  • Steven Battis Mar 16, 2009

    Our microwave arched one time about 2 weeks ago and it did the same thing today burning a spot in the right top front . Mod JES1290ML 01

  • Steven Battis Mar 16, 2009

    Our GE microwave Model JES1290ML 01 arched about 2 weeks ago and then did the same thing today burning a spot in the right side near the front.

  • Anonymous Mar 31, 2009

    Our GE Microwave model JES1290M01 is arcing next to the magnetron.

    Is this dangerous -- can it start a fire?

    Does GE know about the problem?

    Please advise

  • estradab Apr 01, 2009

    Same Problem, GE model JES1290ML01. Tried to cook a corn dog in it this morning and it lit up like I had place a peice of metal in it. So dissapointing. I really liked the device.

  • Anonymous Apr 29, 2009

    same here in Ky fire came from inside wall

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6 Suggested Answers

  • 883 Answers

SOURCE: Oster Microwave/Convection/Grill

first, get your money back or get a replacement for no charge. now, unplug the oven for 15 minutes and try again. if no-go, then some device is faulty that only a tech can find

Posted on May 28, 2007

  • 1314 Answers

SOURCE: Will not pop popcorn without burning it

use Orville Rickenbacker ah you know who lol set it for five minutes when you hear it slow take it out works for me no the oven don't need repair popcorn's tough the best way i know to make popcorn is an electric skillet yum yum

Posted on Feb 16, 2008

reg501
  • 413 Answers

SOURCE: I HAVE A MICROWAVE GE

Sure does,,,

Posted on Jun 04, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: ge profile microwave doesn't seem

On GE models, "SENSOR ERROR" appears on the display when:

  • Using the sensor feature, the door was opened before steam could be detected. Do not open the door until stream is sensed and time is shown counting down on the display.
  • Steam was not detected in the maximum amount of time. Use Time Cook to heat for more time.
The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour. Then let us know if the hard reset does not fix it.

Otherwise, your sensor may have failed.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 26, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: GE Microwave is arcing inside

Quite often this is due to grease or food particles stuck to the inside of the oven or stuck on or behind the waveguide cover.

The waveguide cover is usually about the size of a playing card and often held in place by a plastic rivet.

In some models it is the plastic ceiling.

It can be fragile, and the metal edges of the oven behind it can be sharp, so be careful!

The cover and the metal behind it should be cleaned with a mild, non-ammonia cleaner.

If the cavity metal of the oven is chipped or charred, it will have to be sanded smooth and clean and dried thoroughly.

Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

If your waveguide cover is burned, it will need to be replaced.

If you need more specific help, please reply back with your brand and full model number.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Feb 03, 2009

bestdarngood
  • 3037 Answers

SOURCE: microwave doesn't heat food anymore

Sounds like the magnetron has failed. This is the component that produces the microwaves that heats the food.

The cost of the magnetron is about 95% of the cost of a microwave oven. Most people don't, for this reason, replace the magnetron, they replace the whole oven which is probably what you will end up doing.

There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.


Benjamin

Posted on Apr 26, 2009

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Quite often this is due to grease or food particles stuck to the inside of the oven or stuck on or behind the waveguide cover.

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In some models it is the plastic ceiling.

It can be fragile, and the metal edges of the oven behind it can be sharp, so be careful!

The cover and the metal behind it should be cleaned with a mild, non-ammonia cleaner.

If the cavity metal of the oven is chipped or charred, it will have to be sanded smooth and clean and dried thoroughly.

Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

If your waveguide cover is burned, it will need to be replaced.

If you need more specific help, please reply back with your brand and full model number.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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