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Either your DVD RAM drive is dirty & needs to be cleaned, or the drive has gone bad & needs to be replaced.
First, try to take the drive off the laptop. Open the drive & blow compressed air into it (from a can of compressed air) to clean it. You could also clean the lens (the small round glassy object inside the drive) using lens cleaning tissues & lens cleaning fluid.
If this did not fix the problem, you will need to replace the DVD RAM drive with a working one, or use an external DVD RAM drive.

Posted on Aug 21, 2010


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Posted on Jan 02, 2017


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Matshita dvd-ram uj870qj driver

this should be the generic driver from acer. im not sure what laptop you have tho but this laptop features that exact dvd player.

i would try first under xp right click my comp go to prop. device manager. then you should see your driver and either roll back the driver or update it. under win 7 n vista go to my computer then sys prop. then device manager and do the same let me know if this works.

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Most probably your CD/DVD is "broken." It has stopped functioning and must be replaced. If it is still under warranty, this is a warranty item. var fctb_tool=null; function FCTB_Init_abdeb665f67f415eb8c63a2982f58f89(t) { fctb_tool=t; start(fctb_tool); } var fctb_tool=null; function FCTB_Init_011a8174c9d446478b057342216bb6c1(t) { fctb_tool=t; start(fctb_tool); }

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I am using sony vaio laptop with matshita dvd ram uj870qj . my dvd ram is not working. once i insert any type of cd it's not reading . I checked in device properties, it shows that " the drive is...

Hello Rajeeksalam,

Did you trying to use it first time? if not then I suggest you to bring a DVD cleaner DVD from market and use that. Seems your DVD header having some dust.

Make sure the CD you entering is right or not, I prefer to use DVD for DVD rom only.

With regards

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1 Answer

My matshita dvd ram uj870qj is not working ,........ it showing it as cd drive what to do?

Hi, What I would sugget you to do is to try updating the drivers for your DVD rom or Optical Drive or delete the upper and lower filters form the registry by following this step
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if this fix doesnt work consider replacing you Optical Drive already.

Hope this Helps..

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Matsushita UJ870QJ

Good day with regards, my question is that in using the Matsushita
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