Question about Lucent PARTNER18 Corded Phone

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I work at a women's shelter that uses the Lucent phone system. Our problem is that we can't change the main phone greeting. I have tried changing it several times from extension 10, and it did record my message. Yet whenever someone calls, they get one of two older messages that are on there instead. I've tried accessing it from different phones, differet lines, etc. I have looked over the user's manual and can't figure out how to solve this issue. Any ideas?

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Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging SystemI work at a women's - 2.gif the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. 3 for greetings, 1 for the auto attendant #.press 1 for the day menu or press 2 for night menu and 6 to modify the menu. press *# to skip selector codes.Press 1 to record your new greeting 1 to stop recording. Press *# to approve or 21 to re-record hang up when finished.

Posted on Aug 20, 2010

Testimonial: "Very impressive! Quick response and very clear directions to get through the issue. Problem solved!"

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