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On July 8, 2010, I bought a Magnavox ZV427MG9A. Although I removed it from its plastic covers and it appeared new, when I tried to put a videotape in the slot, it was blocked. There was already a tape in it. I removed the tape, put in my tape and proceeded to dub it to DVD. It worked for a day. On the 2nd day, instead of a picture, I got snow. However, after several tries, it cleared up and worked for several weeks before becoming snowy again. I waited several days, hoping it would clear up again but then took it to a repair shop where I was told the heads could not be repaired. What can I do?

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They usually have 90 day warranty minimum.Either call the store where you bought it and discuss exchanging it.If that doesn't work,call Magnavox and find out.Do you still have the receipt or a credit card statement or proof of however you purchased it or did you register it with Magnavox?Good luck! Greg

Posted on Aug 20, 2010

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