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I have a bissell healthy home vacuum and the roller bar on the base of it is not working. I have checked it for obstructions and it is clear. I have also tried reseating the canister and just about everything I can think of. It's almost like the switch that deterrmines whether or not the vacuum is in the upright position is broken and always says it is upright... any way to fix that? Thanks, Scott Hammersley

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6 Suggested Answers

reddevil6
  • 1673 Answers

SOURCE: Bissell Healthy Home Vacumn

On the Healthy Homes Vac, did you check the switch for the vac, there are 2 on the handle, and the one could be open. Check the wiring at the motor, could even be the motor itself. If at the motor there is a thermostat, it could be bad, but comes with the motor.

Posted on Jan 06, 2008

SOURCE: Bissell Healthy Home

I had the same issue after using it daily for over a year. I checked everything and found no clog. I brought it to a vacuum cleaner repair center and they found a clog in the motor. It cost me $25 and was well worth it. I love this vacuum

Posted on Mar 01, 2008

reddevil6
  • 1673 Answers

SOURCE: Bissel Healthy Home Vacuum

May have a bad brush roll motor.

Posted on May 15, 2008

  • 1 Answer

SOURCE: Bissell Healthy Home Vacuum

easy fix- mine did this too for a while bfore I figured out the handle wasn't aligning properly where attached. Give it a smack to realign it and it works again

Posted on Jun 08, 2009

  • 17 Answers

SOURCE: bissell cleanview vacuum poor suction

The next thing that you need to do is replace the belt. Even if it's not cracked or worn, many times it's too loose, and it won't turn to rotor efficiently.

Believe it or not, just replacing the belt may be all that you need to do!

Posted on Jul 07, 2009

Vac Belts
  • 701 Answers

SOURCE: does not **** up dirt like before bissell 3910 upright

Here is a link to the belts you need and a manual that you can view which has instructions:

Bissell 3910 Belts & Manual

Posted on Nov 09, 2009

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1 Answer

Bissell healthy home vacuum roller won't spin


Hi Helen. Your Healthy Home vacuum has a lifetime belt. If the belt needs replacing, you should bring it to one of our Authorized Service Centers for repair. Also, here is quick link to troubleshooting steps to assist you:

http://www.bissell.com/FAQDetail.aspx?id=1394&cid=ccsocial

Here's a quick link to assist you in locating one in your area:

http://www.bissell.com/service-centers/?cid=ccsocial

Apr 05, 2013 | Bissell Healthy Home HEPA Bagless Upright...

1 Answer

No power to my oreck vacuum


You can always check the brush area with the vacuum unplugged. If there is an obstruction remove it. If you are unable to get it working you can check out some of our great models like the PowerClean, Healthy Home and Lift-Off Multi Cyclonic vacuums that have 12 amp motors an excellent suction. Specials are show at our website http://www.bissell.com/upright-vacuums/

Our PowerClean and Healthy Home vacuums have a 5 year limited warranty and the Lift-Off Multi Cyclonic has a 3 year limited warranty.

Apr 20, 2012 | Vacuums

1 Answer

Reset button for bissell


- Make sure the power cord is plugged into a functioning outlet to check for power.
- The handle may not be installed properly, causing a loss in the power connection. Remove the handle completely. Slide the handle back into place on the lower section of handle and tighten the screw.
- With the machine turned off and unplugged, check the pre-motor filter and the Airetightâ„¢ HEPA filter for debris. Reduced air flow from dirty filters or clogs will put greater stress on the motor, increasing the possibility for overheating. The pre-motor filter is located underneath the canister of the vacuum in the pull out tray labeled "filter". This may be hand washed in cold water with mild detergent. Reinstall this filter when it is completely dry. The Airetightâ„¢ HEPA filter cartridge needs to be replaced and cannot be washed. This is located on the side of the machine inside the filter grill.


CLEARING CLOGS

NOTE: Ensure the machine is turned off and is unplugged before checking the following.


DIRT CUP AREA
- Empty the dirt cup. Remove the lower portion of the cup and clean the screen and check the center tubes for dirt accumulation.
- Check the dirt inlet. This is the opening located behind the canister and is only visible once the canister is taken off the machine.


UPPER HOSE
- Detach the hose from the machine by twisting the hose collar counterclockwise. Push a broomstick into the hose to push any obstruction to the end of the hose where it can be removed.
- Check the clear diverter area at the back of the machine. When the hose wand is removed from the base, the diverter should be in the up position. If a clog is visible near the diverter, remove the divertor cover by removing 7 screws and clear the obstruction.
NOTE: Be careful not to dislodge the gasket.


LOWER HOSE
- Recline the machine back and roll it over so the backside is facing up. Remove the bottom 4 screws from the diverter cover to loosen, and straighten the foot hose. Look through the hose for obstructions. Push a broomstick through the lower hose to unclog this. (Any obstruction should exit through the suction path at the brush roller).


NOTE: The Healthy Home Vacuum is equipped with a Thermal Protector feature to prevent the motor from overheating. If the motor becomes too warm, the thermal Protectors will activate and the machine will shut off automatically. If the Thermal Protectors activate, please do the following:


- Turn off and unplug the vacuum. Thermal Protectors will reset automatically in approximately 30 minutes.
- Clear any clogs.


If you continue to experience no power, please take your machine to a local BISSELL Authorized Service Center. BISSELL supports your machine with a five year warranty.


To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

Aug 27, 2010 | Bissell 16N5 Upright Vacuum

4 Answers

We have power but the front brush does not turn?


Your belt is probably broken, stretched or worn. You can get a replacement belt here:

Bissell Healthy Home Replacement Belt

Nov 25, 2009 | Bissell 5770 Healthy Home Bagless Upright...

1 Answer

The brushes on my new healthy home vacuum wont rotate when the machine is turned on how do i access the belt location


If you turn the vacuum over so you can see the brush roll, there is a brush cover that is held on by (4) screws. Remove those screws and the base plate cover will come off. With the base plate cover off you can access the roller brush an belt. If you need a replacement belt you can get it here:

http://www.vacbelts.com/bissell-healthy-home-belt.htm

Oct 23, 2009 | Bissell 5770 Healthy Home Bagless Upright...

1 Answer

Burning smell when vacuuming, not belt


Try turning the vacuum on and hold the base up so you can see if the roller is turning. Odds are it is not and what you smell is the belt burning (not literally). If the roller is not turning, look for anything that is binding it - after you have unplugged the power cord. Probably the roller head is not fully aligned with the retention lugs that hold it in place or the belt is not properly placed on the roller itself, or if it is a used model, hair and twine can get tangled in the roller and cause it to stop turning.

Dec 26, 2008 | Bissell 5770 Healthy Home Bagless Upright...

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