Question about Brother MFC 6490CW InkJet Printer

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My brother mfc-6490cw printer keeps giving me a paper jam error when printing legal in the 2nd tray. there is no paper jam. i do keep hearing a grinding noise before the error message. HELP CAN't PRINT

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My brother MFC-6490CW keeps coming up with an error message 'cannot print 70' how do i solve this?

Posted on Jan 09, 2011

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Have Problem with my print it is tell me that it is unable to print 70

Posted on Jun 06, 2011

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If your printer is showing a paper jam message even when there is no paper jammed, you can try cleaning what we call the Encoder Strip of the machine. Here is a link to an FAQ at brother which explains how that is done: http://support.brother.com/g/b/faqend.aspx?c=ca&lang=en&prod=mfc6490cw_all&faqid=faq00002918_004
You can also try removing the paper tray and cleaning the paper rollers in the tray, and in the machine where the tray is inserted.

Posted on Aug 19, 2017

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Mfc 6490cw everyone paper jam errror ! please help me.. Thanks.


Hi enesuysal

I have done some research into your problem firstly you can obtain a copy of the manual for your model printer here from this link i have provided...
http://www.retrevo.com/support/Brother-MFC-6490CW-Multifunction-Printers-manual/id/20693ag613/t/2/

You will find the information you need on page 160 Pull the paper trays out of the machine.nikkiallisto.jpg

Cheers nikki

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Brother MFC-6490CW printer error unable to print 36


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