Question about Compaq Evo N610C Notebook

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I must of had it for afew weeks without realising but soon as i switched the laptop on one day suddenly windows messenger started installing itself but it was already installed. i contacted microsoft and they went through the process of deleting messenger and files etc which worked but then it came back again and i lost my net connection but somehow i got it back by ringing my service provider then soon as i was back online i did a sytem restore but its still there. i have antivir and its frozen that in control panel along with windows messenger.. so ive installed avg 8 and that cant find anything. also ive installed windows defender that cant find it and ive also installed spybot and that found 5/6 at first and now it can only find- funwebproducts but that and maybe others keep coming back on them selfs.... PLEASE HELP!

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  • lee May 03, 2008

    my antivir has frozen completly its says

    CCPLG.XML: unable to find file (c:\programe files\avira\antivir personaledition classic\ccplg.xml

    so i installed avg 8 is this the wrong thing to do?

  • lee May 03, 2008

    i cant uninstall it as it just says-

    CCPLG.XLM: unable to find file

    ive just downloaded ad-adware and that found 26 infections but they were tracking cookies

  • baroon Jun 08, 2008

    yes i have same problem i think we have to reinstall the antvirus or we have to find the file from internet if not we have to call the antvirus suppoer

  • Anonymous Jun 26, 2008

    I have the same issue, 
    AntiVir stopped working / can't update it, can't delete it in add/delete programs.  Hmm.  Keeps saying CCPLG.XML: unable to find file (c:\programe files\avira\antivir personaledition classic\ccplg.xml

    Might just rebuild my whole drive this weekend as I don't want to mess around with trojans / viruses. 

  • Anonymous Aug 09, 2008


  • yadira_gtz Oct 16, 2008

    compap dell vostro

  • brandy3b Oct 24, 2008

    ccplg.xml unable to find.....I need to get this comes up everytime I turn my computer on and it won't let me uninstall it

  • lee Nov 19, 2008

    I tryed updating.. uninstalling in control panel but its like its locked as it wont do anything! so i had to reinstall windows and start from scratch and to this day everything is ok with spybot, avg 8.0, windows defender, and ad-aware aslong as you update and scan every 3/4 days :)

  • Anonymous Dec 28, 2008

    im using compaq presario c700, before my avira was running smoothly but now the error message is unable to find c:\programfiles\avira personal edition classic\ccplg.xml) please help me in this regard

  • hurdie Mar 05, 2009

    I can not uninstal Avira\Anti Personal Edition Classid\ccplg.xml. Can someone help me so I can install McAffee?


  • Anonymous Apr 09, 2009

    me also. when the pc starts, the avira antivirus send the notice: "CCPLG.XML" "Unable to find file( C: Program Files Avira Antivir PersonalEdition Classic ccplg.xml) and the antivirus software cannot be used already. Why? Is it the file SO IMPORTANT??


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I had the same problem after first encountering Avira's inability to update new signatures. I downloaded a new version from CNET avira_antivir_personal_en.exe and executed it on top of the existing program.
It started and asked whether to repair or remove. I went for repair, and it continued posting an error. That did not work.
I executed the download again and asked to remove, which it did most thoroughly.
Then executed the same file again and it allowed me install avira without problem and naturally the missing file ccplg.xml was there.
All good

Posted on Oct 02, 2009

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Compaq Presario PC Notebook's main problem's are Audio Driver, Software Installation etc..
For these problems you can visit a link by just Click Here .
For any other problems with this Notebook you can Click Here .

Posted on Jul 22, 2010

If you still haven't solved the problem heres what you do, download avira antivirus then when you press on it you'll have some choises so click on remove...It removes avira and then reinstall.

Posted on Aug 19, 2008

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How to remove this virus from my laptop

Posted on Dec 25, 2008

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First of all update your current anti-viruse(dont put 2 anti-viruse in your pc) then disable system restore and download aadware(free version) from is a spyware detector) and install it let the spy bot be there in your pc (you can put two anti-spyware) and then reboot in safe mode and do all the scaning.Post your findings

Posted on May 03, 2008

  • Rajkumar Bordoloi
    Rajkumar Bordoloi May 03, 2008

    before any new antiviuse you have to unistall the present one,just uninstall it and install the avg otherwise you can download avast 4.8 home edition from it is free


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Hi, I'm a newcomer here. I had the same, small problem with an announcement about ccplg.xml, which couldn't be found. I've just called to my friend, an IT worker- and he advised me to download avira once again. I made it and in the window with the options: reapair, remove etc. i signed box beside REMOVE. Further, it has gone automatically. Now, I have a peaceful minds and no longer ccplg.xml. You may check yuor actions in the module START. When you activate it, write down in the Avira in a bar called Start Searching. Then you you couldn't be able to find any file connecting with Avira, especially in the Control Panel. Without rebooting...Good day!

Posted on Oct 21, 2008

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