Question about Sony Playstation 3 (PS3) Console

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Playstation has switched off during game play, a message has been displayed on the screen saying this source is not connected please check the connection, hard reset attempted however wont allow to do

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My playstation 3 said cannot start. the correct hard disk was not found

Posted on Aug 20, 2010

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Posted on Jan 02, 2017

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System can't fix restart problem itself


Found this on the GT website:

  1. When Gran Turismo 6 is launched while connected to PSN, a message will appear on screen informing the users that "the latest update data for this software has been found (Version 1.03)".
  2. Once accepted (by pressing the X button while selecting [OK]), a "Please wait..." message will be displayed. After a few seconds, the PlayStation 3 system will emit 3 acoustic signals and restarts automatically.
  3. At this point, some users may receive a message stating that the system was not shut down correctly last time. The system will ask then to perform a system file check and then the reboot is completed.
  4. Users will be prompted again to download Update 1.03, whether they received the message in step 3 or not.
To avoid this issue:

  1. To avoid this issue, please accept to download the Update by selecting [OK] within 2 seconds of its appearance on screen when prompted. This will update the game properly.
  2. If you wait longer than 2 seconds, please decline the Update by pressing the Circle button when the message in step 1 is displayed, then select [Back] in the subsequent "Sign-In to PSN" screen. The game will start, quit the game using the PS button while in the [My Home] screen and follow the procedure described above.
This requires fast fingers and is a "work around" solution only but should fix your issue!

Jan 19, 2014 | Sony Playstation 3 (PS3) Console

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Check Your Playstation 3 Error Code


<span style="font-weight: bold;">Error Code - Meaning/Suggestion/Possible Fix:<br /><br /><span>0710102 - DNS Error: No DNS server available.</span><br /><br />80010001 - Major Error, Game ability stopped.<br /><br /><span>80010006 - An error occurred during the start operation. - Corrupted folding install.</span><br /><br />80010007 - An error occurred during the start operation. - During the (internal) hard drive disk swap tests. suggests a failure with the hard drive.<br /><br /><span>80010017 - Can't start Blu-ray Game</span><br /><br />8001050B - Will not play demo game from the hard drive. When a Blu-ray disc is inserted. - Cause unknown".<br /><span><br />8001050D - An error occurred during the start operation; PS3 game swapped using the eject function and then play pressed quickly. - Insert PS3 game again.<br /></span><br />80010510 - Will not play games installed on the hard drive. - Cause unknown.<br /><br /><span>80010516 - An error occurred during the start operation: PS1 game swapped using the eject function and then play pressed quickly. - Insert PS1 game again.</span><br /><br />80028EA5 - Unknown. User cannot connect to Playstation Network ("PSN"). Contact Sony for resolution.<br /><br /><span>80028EA6 - Connection Error: Turn off PS3, unplug router and modem. Turn on modem and allow it completely boot-up and synchronize. After the modem shows that it is "online", then plug in the router and allow it to completely boot. Lastly, plug-in and turn on the PS3.</span><br /><br />80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic.<br /><br /><span>80028F17- PS2 Disc Boot Error. An error occurred during the start operation: PS2 game swapped using the eject function and then play pressed quickly. - Insert PS2 game again.</span><br /><br />80028F18 - PS2 Disc Error. Unsupported disc: eg. Utility discs, BB discs, IQ Remix game etc.<br /><br /><span>80028F19 - PS2 Disc Error. Fsck: the internal PS2 disk was corrupted. You may be able to use the HDD utility disc to fix it (use with caution), otherwise, contact Sony.</span><br /><br />80028F1A - PS2 Disc Error. invalbnnetcfg: network config error.<br /><br /><span>80029023 - Exchanging Key Information: exchange has timed out.</span><br /><br />80029024 - Cannot obtain an IP address. DHCP failure. Check network connection, modem and/or router.<br /><br /><span>80029301 - An error occurred during the delete operation: attempting to delete PS2 data from virtual memory card.</span><br /><br />80029513 - Copyright Violation when attempting to install game.<br /><span><br />80029516 - Sign in to PLAYSTATION-Network: needed for some games or PS3 processes. Sign-in is required for current operation/request.</span><br /><br />80029564 - Downloaded game will not install: Cause unknown.<br /><span><br />80029945 - Can't playback burned BDr movie: Error in picture.</span><br /><br />80029946 - Attempting to play burned Dual layer NTSC disc on a PAL PS3. The workaround is to transfer files to the PS3 via TVersity.<br /><br /><span>80029C68 - Corrupt data. Usually on an external device.</span><br /><br />8002A10D - Unable to Add friend in XMB. (Normally because you have reached the limit of (100 friends)<br /><br /><span>8002A4A6 - Cannot load game to play online.</span><br /><br />8002A515 - Error Signing in.<br /><span><br />8002A548 - Unable to remain logged in. Either due to game or server.</span><br /><br />8002A705 - Unable to connect to server/host. If you are using a router, check port/DMZ configuration.<br /><span><br />8002A71A - Possible NAT Error. Can log into Game Server but can't join game and can't host game. Turn off the PS3 and wait for 5 minutes.</span><br /><br />8002B241 - DVI has no audio.<br /><span><br />8002F994 - Too many people currently downloading the update. Server(s) at capacity. Wait and retry</span>.<br /><br />8002F997 - Trying to Update the XMB Firmware: Copying to a file and installing from a USB drive failed.<br /><span><br />8003041F - An error occurred during the copy operation. (Using media server)</span><br /><br />8003051E - Game will not Save.<br /><span><br />80030920 - An error occurred during the copy operation. The file may be corrupt or there isn't enough memory. Try copying data from original source.</span><br /><br />80031150 - System Settings Fail to Save. Possible Blue Screen Setting information is corrupted.<br /><br /><span>80031601 - Error Creating Account.</span><br /><br />8013013D - A connection error has occurred: Causes may include the actual SSID of the wireless access point/router or signal strength. If the connection drops, try enabling DMZ functionality on your router (if supported) for your PS3. Otherwise check WPA key. The PS3 wireless interface [currently] does not support WPA2 - only WPA, WEP or none.<br /><span><br />8013013E - WEP Key error: Change WEP key to *only* numbers and try again, or switch to WPA.</span><br /><br />80130203 - PS3 connects to the internet (you can go a website via the PS3's browser), but cannot connect to the Playstation-Network. Typically this means that the required ports are not open/accessible. Check your router's configuration.<br /><br /><span>8013030 - System Error: Due to failed update download.</span><br /><br />8013030F - Access Point was not detected. Check your router's configuration and make sure that SSID broadcast is enabled.<br /><span><br />80410418 - DNS Error.</span><br /><br />80410A0B - Internal error: "Hardware Fault". Send unit back to be replaced/fixed.<br /><span><br />80710016 - The Playstation Network is down.</span><br /><br />80710092 - "An error has occurred. you've been signed out from the Playstation-Network". Connection dropped? If your PS3 is wireless (least preferred), the association between the PS3 and the access point may have been dropped. You may need to "reboot" your PS3 if your PS3 and router are unable to establish an association.<br /><br /><span>80710101 - Connection error.</span><br /><br />80710102 - IP Address conflict. PS3 cannot connect to your router with it's current IP Address information. Try rebooting your router and PS3. Occurs when two devices on your network have the *same* IP Address.<br /><br /><span>807101FF - An error occurred during communication with the server. This is a DNS error. It occurs when your PS3 tries to perform a DNS lookup to connect to the server.</span><br /><br />8071053D - Hard boot the PS3. Turn off the PS3 via your controller (this is stand-by mode), Turn off the PS3 switch on the back of the PS3 and remove the power cord. Next, turn-off/unplug your modem (and router if applicable) for about 5 minutes. Then turn on the modem and wait for it go "online". If you have a router, turn it on and wait for it go "online". Then turn your PS3 back on and make a new network connection.<br /><br /><span>80710541 - The connection to the server timed out. This is usually due to: high traffic (between you and the server), high traffic at the server [itself] or you have a "poor path" to the server. Depending on result: Press the 'X' button to repair and restore default.</span><br /><br />80710723 - Possible Port Error: Try opening ports. Configure your router to pass the following ports to your PS3:<br />TCP ports: 80, 443, 5223<br />UDP ports: 3478, 3479, 3658<br />Another option is (if your router supports DMZ functionality) to configure your router's DMZ functionality to pass traffic to your PS3.<br /><br /><span>80710A06 - An error occurred during the install operation. Error when downloading game from the Playstation-Network. An error occurred.</span><br /><br />80710B23 - Playstation-Network is down or Playstation-Network is too busy to respond.<br /><span><br />80710D23 - Turn the PS3 off for a bit. For 30 minutes give or take. Make sure that you either unplug or actually turn off the switch (located on the back of the PS3). "Stand-by" mode is when you see the red LED on the front of the PS3. If you see the red LED on the front of the PS3, your PS3 is *NOT* off.</span><br /><br />81019002 - Error copying saves from location "A" to location "B" not open to connect to store but PS3 can connect to internet.</span>

on Feb 21, 2011 | Sony Playstation 3 (PS3) Console

Tip

PlayStation 3 ERROR CODES


Complete PS3 Error Codes:<br /> <br /> <br /> 0710102 - DNS Error; No DSN server available.<br /> <br /> 8013030 - System Error due to failed update download<br /> <br /> 80010001 - Major Error , Game ability stopped<br /> <br /> 80010006 - An error occurred during the start operation (corrupted folding install)<br /> <br /> 80010007 - An error occurred during the start operation (during disc swap tests)<br /> <br /> 8001000B - it happens when trying to establish wireless connection<br /> <br /> 80010017 - Can't start BlueRay Game<br /> <br /> 8001050B - Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown<br /> <br /> 8001050D - An error during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again<br /> <br /> 8001050F - Hardware failure. Cannot update firmware or connect to internet.<br /> <br /> 80010510 - Will not play games installed on the hard drive<br /> <br /> 80010514 - Possibly reading blu-ray disc problem<br /> <br /> 80010516 - An error occurred during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again<br /> <br /> 80023101 - Unknown<br /> <br /> 80028E07 - which pops up when i try to update to 1.93 and says that i have been disconnected from the server<br /> <br /> 80028EA5 - User cannot connect to PS3 network<br /> <br /> 80028EA6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.<br /> <br /> 80028EA8 - Seems to mean unable to authorize isp account details<br /> <br /> 80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic,<br /> <br /> 80028F17 - Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again<br /> <br /> 80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode).<br /> <br /> 80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it<br /> <br /> 80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error<br /> <br /> 80029023 - Exchanging Key Information exchange has timed out<br /> <br /> 80029024 - "The attempt to obtain an IP address has timed out".<br /> <br /> 80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card)<br /> <br /> 80029501 - connection<br /> <br /> 80029509 - When the PSN network is down for maintenance.<br /> <br /> 80029513 - This content cannot be accessed on your account (80029513)<br /> <br /> 80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them)<br /> <br /> 80029564 - Downloaded game will not install<br /> <br /> 80029751 - warhawk wont start but eveything else seems ok<br /> <br /> 80029945 - Can't playback burn BD movie<br /> <br /> 80029946 - Attempting to play burnt Dual layer NTSC disc on a PAL ps3 ( workarounds is to transfer files to ps3 via TVersity )<br /> <br /> 80029C68 - Corrupt data usually on external device<br /> <br /> 8002A10B. It shows up when I try to view my friends trophies, profile etc.<br /> <br /> 8002A10D - Unable to Add friend in XMB<br /> <br /> 8002A4A6 - Cannot load game to play online<br /> <br /> 8002A515 - Error Signing in<br /> <br /> 8002A524 - connection<br /> <br /> 8002A548 - Unable to remain logged in - either to game or server<br /> <br /> 8002A705 - Unable to connect to server/host. Check router port configuration.<br /> <br /> 8002AD23 - Unknown<br /> <br /> 8002AD3D - Cannot Log into PSN - Is the PSN down? Try manually configuring your PS3 IP info. Try disabling medai server connection in the PS3.<br /> <br /> 8002B241 - DVI has no audio.<br /> <br /> 8002B71A - Possible NAT Error , Can log onto Game Server but can't join game and can't host game<br /> <br /> 8002F994 - Too many people downloading the update (download it later on)<br /> <br /> 8002F997 - Can not update XMB firmware<br /> <br /> 80030001 - Deleting messages from inbox<br /> <br /> 8003041F - An error occurred during the copy operation (using media server)<br /> <br /> 80030517 - It seems to happen when you copy large media files.<br /> <br /> 8003051E - Game will not save<br /> <br /> 80030920 - An error occurred during the copy operation, the file may be corrupt or there isn't enough memory (Try copying data from original source)<br /> <br /> 80031150 - "Setting information is corrupted.Press the x button to repair and restore default"<br /> <br /> 80031601 - Error Creating Account<br /> <br /> 8013013D - "A connection error has occurred" - May be to do with the SSID of the Router or signal strength if the connection drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can't handle WPA2 only WPA or none<br /> <br /> 8013013D - connection<br /> <br /> 8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security<br /> <br /> 80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.<br /> <br /> 8013030F - Access Point not detected<br /> <br /> 8041040F - Communication with the server failed. A dsn error has occured.<br /> <br /> 80410418 - DNS Error<br /> <br /> 80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.<br /> <br /> 80710016 - Playstation Network is down.<br /> <br /> 80710092 - "An error has occurred. you've been signed out from the ps network" , "Media Server Error: A network error has occurred (80710092)"<br /> <br /> 80710101 - Connection error<br /> <br /> 80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router<br /> <br /> 807101FF - An error occurred during communication with the server. This is a DNS error - This is a DNS error<br /> <br /> 8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and completely remove the power cord. Shut off your modem/router, for approx. 5 minutes, then turn the modem back up first and let it sync. Then turn the router back on (if you're using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection<br /> <br /> 80710541 - The connection to the server timed out.<br /> <br /> 80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ<br /> <br /> 80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured<br /> <br /> 80710B23 - PS3 Network is Down or PS3 Network is too busy to respond<br /> <br /> 80710D23 - Turn the PS3 off for approx. 30 minutes with the power toggle, not standby mode<br /> <br /> 81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet.

on Feb 06, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I have a Playstation 2. I was about to play a game (Spyro: A Hero's Tail) and licked on 'load game' when the screen came up with a message saying, 'Load failed! Data could not be loaded...


Try starting the game without the memory card. If it starts up then you know that you have a bad memory card.

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May 31, 2011 | Sony PlayStation 2 (PS2) Console

1 Answer

Cannot play games or blu-ray discs


your disk reader laser is bad, you could try to send it in to get it fixed, but they might not take it.

May 28, 2009 | Sony PlayStation 3 40GB System

1 Answer

Error during startup operation, message 80080514


According to the PlayStation Knowledge center, It's either a "update software" issue, a connection issue or a power cycling issue: Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.
For being information from PlayStation, it's surprisingly non-specific. I suggest you try taking all steps asked by PS. like updating, checking your connection, then power cycling with the above instructions. Hope this helped.

May 20, 2009 | Sony Video Game Consoles & Games

6 Answers

I WANT TO FINE THE WAY TO CONNECT THE CABLES FROM PSP TO TV.


First you're going to need a slim psp, if you have it then you just plug the cables to the right places. To play games on your tv you need a tv with progressive scan and component inputs.

Mar 11, 2009 | Sony PlayStation Portable (PSP) Slim...

1 Answer

Playstation online problem


How are you hooked up to your Internet ? is it Via a WiFi Router ? if so, ensure that the router is compatible with the Playstation 3. Also, have you tried calling your internet service provider ? they are usually able to solve connection problems with regards to game consoles etc.

Hope this Helps !?

Oct 27, 2008 | Sony Playstation 3 (PS3) Console

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