Question about Canon MP560 All-In-One InkJet Printer

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The srceen on my canon photo all in one pixma mp560 keeps saying that there is an "error paper jam." There is no paper jam. I've unplugged power cord, made sure there is no paper jam and still having problem. We just bought this a month ago and it was fine up until now. Can you please suggest something? Mary

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After freeing the paperjam you need to reset the error count

Posted on Aug 20, 2010

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We have become aware of an incompatibility between the ZoomAlbum software and the Canon PIXMA printers listed below. This issue applies only when using the ZoomAlbum software to print Photo Album covers with Mac OS X.
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Phenomenon
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adv_zoomalbum_1.jpg Countermeasure
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adv_zoomalbum_2.jpg

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Error E2 means paper Jam and is it a Canon printer ??

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