Question about Bosch Nexxt 500 WFMC3301 Front Load Washer
Welcome to FixYa.
The issue, based on your description, there is likely something obstructing your pump/filter.
Anyway, here`s the most likely way to remedy the non-drain issue.
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
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Posted on Aug 20, 2010
I found a great video that explains how to clean the drain pump, it's the most common repair made on this washer.
Posted on Mar 05, 2011
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Posted on Jan 02, 2017
I have the same washer, WT-R801. Does the machine stop all together when the spin cycle arrives?, if so check the pump on the drain. Mine was burnt out. Its available for $61.00 delivered from Adelaide. Steve.
Posted on Mar 31, 2008
If your washer won't drain, check these:
It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.
To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.
Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.
If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.
It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.
It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:
Posted on Aug 20, 2009
Posted on Oct 05, 2009
SOURCE: WASHING MACHINE NOT DRAINING
It appears your pump has failed or the inlet scree is plugged in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 12, 2010
I have had the same problem. Someone told me to clean the pump filter. I have a front loader and the pump filter is in a little door down the front of the washing machine. You turn the thing in there counter clockwise (water may cascade out - keep bucket handy) then clean flint/soap out of the filter.
This didn't work for my washing machine however, so if anyone has any ideas (ie. how do you actually check if the hose from the washer to the sink is blocked - mine doesn't detach) would be most appreciated
Posted on Dec 09, 2011
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