Question about Microsoft Office Outlook 2003 for PC

3 Answers

I use MS Outlook 2003 and have the desktop warning switched on. Since this morning, whilst running a complete scan with Kapersky, e-mails have been arriving whilst Outlook is switched OFF. Any ideas please?

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  • mike62906 Aug 20, 2010

    Hi Nonotech



    Thanks for that but unfortunately it did not work. I followed your instructions and OUTLOOK.EXE is no longer showing under the Process tab. I am going to reboot the computer and check that it is still not there and will come back to you either way.



    Not dealing with it for a while.



    Regards



    Mike62906

  • mike62906 Aug 20, 2010

    Hi again

    The problem has not gone away but it does seem that Outlook is not closing properly because, when the icon in the Task Bar is clicked to bring it back to life, it comes up immediately whereas previously it took a few seconds to put everything together.

    Mike62906

  • mike62906 Aug 21, 2010

    Hi Silverdragon

    Thank you. Your idea made a lot of sense but I am afraid that it did niot work. Since then I have tried using the Office installation disk to carry out a repair but the probalem persists. I am beginning to doubt my sanity but firmly believe that in the five years or so that I have been using the program there have never previously been message alerts after I had closed Outlook. Nor did the icon on the bottom right of the Task Bar remain when Outlook was closed. Now, apart from shutting down, the icon goes only when OUTLOOK.EXE is deleted from the processes section of Task Manager as recommended by Nonontech yesterday. Of course, when Outlook is opened again, OUTLOOK.EXE appears once more.

    I am quite capable of causing problems through operator error so it would be nice if my computer would behave itself. Any other thoughts please?

    Regards

    mike62906

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Although the main office interface is closed you are still receiving emails because it's running as a service in the background.

If you wanna STOP receiving emails the easiest thing to do is to just disconnect from the internet until the scan is complete ;)

Posted on Aug 21, 2010

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Hi, well I do have one idea and that is System Restore.
What you need to do,is reboot the PC, now quickly, as soon as you switch on, press the F8 key, this will bring up the Safe Mode menu. Now select Safe Mode, and you will see a message asking if you wish to proceed to desktop or do a restore, choose restore, then you will be presented with some calender dates, simply choose a time BEFORE you did the scan, and follow the instructions, it will do it's thing, and then reboot, after a while you will be back at your desktop, and the system should be returned to exactly how it was before you had the issue.
I include this Microsoft link below explaining system restore, for your convenience.
support.microsoft.com/kb/306084

Posted on Aug 20, 2010

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First try this, Open the "Task Manager" click "Processes" tab, select "Show processes from all users" and locate "OUTLOOK.EXE" right-click and select "End Process Tree" and then "Yes". To open "Task Manager" right click the "Taskbar" or press "Ctrl+Alt+Del" on the keyboard.
Now close the Task Manager and restart the Microsoft Outlook, and again close it. Check the Task Manager process if it's still there or not. If not, your problem is fixed. emails will not update unless you switch on the outlook.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Posted on Aug 20, 2010

  • Lebanon Raingam
    Lebanon Raingam Aug 21, 2010

    Please restart your computer and check again. Do let me know when you are done. Good luck

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