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Hello, I have a Mercury Prism mobility scooter and after a mile it keeps beeping nine times and no matter what I've tried it won't start up again. After I've charged the battery for twelve hours it does the same thing again, goes for a mile, beeps nine times and will not work. I've tried everything. I've had it rewired twice and have even tried a new battery but the problem still persists. I have no clue to what the nine beeps means or what to do to make the scooter work again. Please help!!!

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Posted on Jan 02, 2017

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SOURCE: New batteries, fully charged, still wont work

I have the book if you can figure a way to post you email without getting too much SPAM. Be sure the charger is un-plugged, and that the free wheel lever is engaged.

Posted on Nov 27, 2008

  • 40 Answers

SOURCE: Pride "Celebrity XL Deluxe" 4-wheeled Mobiltiy Scooter

Sounds like your motor brake is out. Usually the discolor on the brake indicates it has overheated.

Posted on Apr 12, 2009

  • 1263 Answers

SOURCE: pride mobility scooter. turn key on it keeps

Are you sure that it not in FREEWHELL mode, lever at the back, Regards

Posted on Jun 13, 2009

  • 175 Answers

SOURCE: The battery takes a charge, but will not power scooter

This scooter require two batteries, not one. It is usually a good idea to replace both batteries at the same time, even though one is obviously bad, and the other "seems" okay. These 12 volt DC batteries (VDC) work in tandem to produce the 24 volts that the scooter operates on. In a perfect world, they would both live a long and happy life, but reality is that some die young, others old. Since they are joined together, the one that's going out saps the life out of the other one, so take a bullet and replace both batteries. Make sure you completely charge the scooter when you get the new ones in. Verify that your charger is working properly. To properly charge the 24 VDC system, the chargers have to have an output of about 26-28VDC. The output must be higher than the rated voltage of the two batteries put together to charge. While you have the shell off the scooter, you can see if the charger is working by measuring across the terminal on each battery with the charger off. Note the meter reading. It should be 12-13 VDC. Put it on the charger and retake the reading, and each battery should show an increase in the voltage due to the boost from the charger. After three hours, each battery should show about a 13.5 VDC reading which should hold above 12 for a good 8-10 miles. Always charge your batteries overnight, and if not in use, disconnect them completely with a full charge on the batteries.

Posted on Jul 12, 2009

  • 17 Answers

SOURCE: the battery is fully charged but the scooter will not move.

Is it the small portable scooter? The one with the base that comes apart for transporting? Could it be a bad connection where it goes back together?

If it is the portable, try disconnecting the rear drive portion from the base and re-installing it so it clicks into place.

Posted on Sep 22, 2009

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