Question about Hotpoint HSS25GFP Side by Side Refrigerator

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The freezer side of my frige gets very cold but the frige side is slightly cool and won't even keep milk from spoiling

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This could be a multitude of things. If your refrigerator is running, listen for your evaporator fan in the freezer to see if it is runniing. It also can be your condensor fan underneath the rear part of the refrigerator. The most common problem is your condensor coils are dirty, clean them off. Make sure you put the cover back on when you are finished. You can also check to see if you fan is working in your by putting your hand where the vents are in the fridge which is in the top left corner of your fridge. If there is no air coming through there that is your problem, I am not for sure if you have the electronic control door that opens and closes as cool air is needed in the fridge that could also be malfunctioning. Good luck!

Posted on Aug 20, 2010

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I have a whirlpool freezer on top with ice maker the freezer is working great but my fridge is not cold my milk keeps spoiling & nothing stays cool


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If not you might have some ice build up in the cooling tube that is not allowing the refregerator to get cold enough. Try a hair dryer to clean it.

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Hi my side by side wards refrigerator and freezer doesnt always get cold enough some times it will make ice and keep milk cold and other times wont make anything cold. it spoils milk one day and next day...


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Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

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All the cooling takes place in the freezer section of the unit, there are passageways with dampers that connect the freezer section to the refrigerator section. If these dampers get stuck in a certain position you will either have not enough cooling or to much cooling. This sounds like it is your issue. Hope this helps.

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Freezer has to be thawed out every 2 to 3 days. The refridgerator side isn't staying cool enough to keep milk from spoiling. It is a Hotpoint Model #HSS25GFTA WW and is only 2 1/2 years old. It is a side...


Could be multiple problems. First, check the freezer compartment and make certain that the freezer fan is running. This fan moves cold air from the freezer compartment to the refrigerator. If it's not running, inadequate cold air gets to the refrigerator.

Your having to defrost manually sounds like there could be a problem with the defroster circuitry; however, check out the fan operation first.

The fan should be at the top of the freezer. There is probably an access panel you can remove to see if it's turning. However, you should be able to hear it if it's turning.

If the fan is not turning, you will need to remove it and replace it.

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There are a lot of possibilitys. You'll have to use the process of elimination.

But it could be the thermostat (make sure your setting is midway) The milk spoiling indicates it is too warm so bacteria is breeding

Get a refrigerator / freezer stand alone thermostat (about $5) That will give you accurate readings. The fridge shoud be between 35 and 40 F and the freezer 0 plus or minus 3 when set correctly

It could be your condensor fan is clogged or just that your coils need cleaning (underneath or behind) Use a vacuum with the brush end or chisel point. Dust can cut you efficiency by 20 or 30% by itself.

Assuming this is frost free model the defrost timer may be acting up in the freezer.

Forgive me for not knowing where the coils are and if it is frost free but I can't find a manual for this particular model. However the principles apply in any case.

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