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My sound isn't working, but when I plug in headphones it does. How do I fix this issue?

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There must be a ploblem in your headphone jack. maybe its sorted. u should get it checked at a repair shop

Posted on Aug 20, 2010

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How do i fix this? When i plug my head phones in the sound goes away.


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If you don't plan on using the headphones - take the cover off and there may be a cable to the headphone jack board that can be unplugged. This will disable the headphone jack from sending a bad signal to the micro. If you want to be able to use the headphone, then the jack is going to have to be replaced.

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It sounds like you have a break in your cord right where it joins the plug. You will either have to replace the plug or buy new headphones.

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1 Answer

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Sounds like a mechanical issue that hp should fix under warranty. It would be annoying to have to perform surgery every time you want to remove the headphones. Also, if my inderstanding of how these jacks work is correct, it's possible that rapidly plugging and unplugging the headphones could get the audio to go back to the internal speaker. I would suggest getting hp to permanently fix it.

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