Depending on how you normally connect to the internet, the cause of this problem may vary.
If you have high-speed internet service through a company like Time Warner or Comcast and have a physical wire running from your computer to the router, you may want to make sure that your internet connection is set to use a local area network connection. In Windows XP this can generally be done by clicking on the "Tools" link at the top of any Internet Explorer page, selecting "Internet Options" from the drop-down menu, then clicking on the "Connections" tab in the window that opens. You'll want to make sure that your connection type is set to "Never dial a connection," or your computer will continue to look for the internet using a dial-up modem.
Should your home use a wireless network instead, your computer may not be able to access the internet if the network is WEP or WPA/WPA2-encrypted, your computer has not been added to the router's MAC filters yet, your computer has the incorrect DNS settings, or if the computer isn't able to pick up the wireless router's signal.
Addressing problems with WEP or WPA encryption, MAC filters and DNS settings generally does require some home networking knowledge, so if you're not quite sure how to adjust these you may want to speak with your internet service provider (ISP) for more information. Many ISP's are able to provide step-by-step, over the phone support and troubleshooting for networking issues, and may even be able to send a technician to your home to help you get things up and running again.
Signal problems however, can prove to be a little more difficult to remedy. If you live in an area with a high concentration of wireless network devices (or own several others yourself), you may be receiving interference from the other wireless devices in your neighborhood. Typically, changing the channel on which a wireless device broadcasts will improve this type of situation, but there are no guarantees that your neighbors aren't thinking the same thing. Additionally, how homes are constructed may interfere with a wireless connection. While surfaces such as wood and plaster do not cause much interference, any metallic, brick or stone surface may cause a significant loss in signal strength.
Please keep in mind that these are by no means the only reasons why you would not be able to establish an internet connection, and that your best bet is to generally contact your ISP if you have any doubts. Third party technicians (such as Geek Squad® agents) may charge you for any services rendered, though many ISP’s will provide networking services for their subscribers free of charge.
Hope this helps you out.
Go Ahead. Use Us.
Jun 17, 2008 |
E-Machines eMachines Desktop PC