Question about Thomson 29DM400 29" TV

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Your Ahmedabad people have taken mother board of mytill date TV some 10 days back. He started with repairing charges of Rs.1500/- and daily increasing the charges. Now he says Rs.4250/- I am told that new mother board is to be fitted in my TV but he does not get time to come at my residence. ai have given 12.00 noon to 5.00 p.m time and daily he says "I will come to day" but till date he has not come. Please help me and also enquire weather repairing charges are reasonable since TV was working alright and all of a sudden stopped due to wet atmosphere perhaps. Pl.help me.

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  • Thomson Master
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This is NOT your service centre site and you have made a complaint to the wrong forum but I shall help .Your repairer unfortunately is not sure of the fault and this is the case with many for not keeping the ethics of truth and promise.
I would not like you to attempt a repair which could be as this high since these sets- 29'new TV's are now marketed at very low price. If you invest this much and if the set fails Check out with the nearest dealer if you can have your set exchanged with a value for the TV in the present condition . If so negociate and decide as you will get few years of warranty.
If not ask for warranty on the new board or make a complaint to your consumer complaint forum... make a threat at least. and the work will be done faster.
Helpful?

Posted on Aug 20, 2010

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