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My Norton 360 product has been automatically renewed but says it has expired. Please advise

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Hi, The usual issue about the expired message on norton is:

  • check the time and date on the computer
  • or, the product is not up to date
you can uninstall and reinstall the product again if it is renewed:
  1. Download Norton uninstaller from here:
www.norton.com/nrt 2. THen download the installer from, here: www.norton.com/n360s_4 3. then run liveupdate to get the latest updates 4. then run quick scan
Cheers!!

Posted on Aug 20, 2010

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Help yahoo com


contact symantec to get it sorted out
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb or

Turn off Norton Automatic Renewal service This document provides you the steps to turn off or cancel the Norton Automatic Renewal service for your product to prevent future automatic billing and renewal. You may need to follow these steps if you have got a new Norton product and need to cancel the service on a previous product which you no longer use.
If you cancel the Automatic Renewal service on your current product, you must manually renew your subscription before it expires or risk losing your Norton Protection. If you have already been charged and want a refund, read Requesting a Norton Automatic Renewal refund.
Turn off Norton Automatic Renewal service
  1. Go to Norton Management to cancel the Norton Automatic Renewal service.
  2. Click Sign In.
  3. Sign in to Norton with your email address and password.
  4. Under Automatic Renewal, next to the Norton product for which you want to cancel Automatic Renewal, click Off.

https://support.norton.com/sp/en/aa/norton-billing/current/solutions/kb20090818144126EN_EndUserProfile_en_us?entsrc=redirect_pubweb

contact symantec
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb

Aug 29, 2014 | Symantec Norton AntiVirus 2008: Windows

1 Answer

I had to uninstall my norton 360, now I don't know how to re-install it. I used my automatic renewal but I couldn't access my norton account. They said to uninstall and then reinstall and I don't know...


I can help you re-install the Norton product on your computer.
Please download the latest version of Norton 360 from the link www.norton.com/n360s_5
double click the downloaded file and follow the simple installation steps
The installer will automatically detect any older version of Norton product and will remove it
You don't need to manually remove the older version
After removing the older version, the installer will restart
After restarting, the computer will install the latest version
You're done...

Regards,
Muhaim

Jan 18, 2011 | Symantec Norton 360 Premier v3.0 (1-3PC)...

1 Answer

Renewal free norton Antirus 2010.


If you only need the anti-virus component of Norton 360 (it also includes an email filter and some other components) then I would recommend a newly-available free antivirus program, see the instructions for installation here:
http://www.fixya.com/support/r5317428-actually_free_antivirus_software_windows

However, if you do need the other components of Norton 360 I would choose another paid software. You can either go online to Norton's website and download the newest version of Norton 360 here:
http://antivirus.norton.com/content/en/us/home_homeoffice/html/paid/seo02252010/SEO_Static_Option_3_Col_Radio_02252010.html?om_sem_cid=hho_sem_sy:us:ggl:en:e|kw0000004480|5995564156&om_sem_site={adcopy}
When the program tells you that it has expired five days ago there is likely a link in this window for a website at which you can renew your subscription. This is likely a cheaper alternative to buying an entire new version of Norton 360 and will do the same thing, so try following this link and paying to increase your subscription if you want the suite of security software.

Your computer will now be secured from threats again!
please rate my solution

Jul 20, 2010 | Symantec Norton 360 Security

1 Answer

I paid for it and have a product key. Norton says it is invalid.


If you have been charged for a Norton Automatic Renewal and your Norton product shows expired :
When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers.
If you have a Norton 2009 product:
To fix the subscription status
1. Start your Norton product.
2. At the top right corner of the window, click Help & Support > Subscription Status.
3. Click Finish.

If your Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key.
If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key.
1. Log on to your Norton Account by going to the following Web page:
http://www.MyNortonAccount.com
2. Type your email address and password. 3. Click Sign In. 4. Under Registered Products, select your Norton product. 5. Write down the Product Key.
Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.


I hope this is helpful.

Mar 21, 2010 | Symantec Norton Internet Security 2009

1 Answer

Why is my renewal via my computer not valid-Visa has been charged


Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

Jan 09, 2009 | Computers & Internet

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | Computers & Internet

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