An expert who has achieved level 2 by getting 100 points
An expert who has answered 20 questions.
An expert that has over 10 points.
An expert whose answer got voted for 2 times.
Re: printer hp laserjet 1020
Install the printer driver software first by inserting the driver cd into your cdrom drive while keeping the printer powered on BUT NOT PLUGGED INTO YOUR COMP'S USB PORT , the installation program starts automatically during the course of software inst.. a graphic asks you to plug the printer data cable to the port do that and the inst.. will progress on its own.this is the right way to do it.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check that the ports work OK with another device - a printer for instance. They are pretty tolerant things when it comes to connectivity. If no joy there, go into "Device Manager" (I assume we are talking about Windows) and look in "Universal Serial Bus controllers" (at the bottom of the list) and see if there are any conflicts or absence of controllers. If so you could try to get Windows to fix itself by booting up with the Windows disk in a drive and following the onscreen instructions to repair the installation.
Do you use USB for your keyboard or mouse? Do they work? Or a joystick or game controller?
If none of the above help, your motherboard is probably kaput.
You could try a PCI (or PCIe) board with additional USB ports. Not the ones that plug into the internal USB headers (if the M/B is broken they probably won't work either).
That's all I can think of without seeing the PC myself.
After that - build yourself a new PC! Good luck.
is it on all usb ports only one of them if it is in only one of them then the message you getting generaly means one of thw follwng.
1- if it is in only one of the ports then try it with a different device as well to see if it is the actual port or not. 2- the device you have plugged in needs to have drivers installed. normally should have been supplied with it.
3- the device you plugging in is faulty and the system can not access it.
4- the system usb ports are overloaded. (too many usb devices connected simultaneously)
All the USB ports were working before he installed SP3 and rebooted. After that only the mouse/keyboard ports worked. Same thing happened to me. No other changes were made, so something added/change by SP3 is the culprit.
Questions is...what did SP3 do to break USB and how to fix it?