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Hey there, So i recently purchased a HP DESK JET F2280 ALL-IN-ONE. Although the user manual guide doesn't give exact specific instructions on how to use install this printer but I put in the CD. The install screen came on and after going through the instructions I let the program install. at one point during the installation, it asked me to connect the printer via power adapter and the USB cable. on doing so, a bubble on the bottom right hand corner appeared which said that the computer detected new hardware and opened up the wizard where the new hardware had to be installed from. whereas the hp install window continued till about step four and then became still. While on the wizard, it got directed to installing the software when I clicked on it it searched for a while and returned with the message that the software cannot be installed and I can go back and point out the location. on going back and giving the specific location that is of the CD, the wizard still showed an error " the class installer registry entry is unavailable". on continuing installation the icons and everything installs but when I try to open the HP solution center it doesn't open rendering the printer useless. I have windows XP, service pack 2 and I use Mozilla Firefox Kindly help on the above issue

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Most likely the Software/Driver disc that came with your unit is corrupted. Uninstall the currently installed drivers and try to use the following direct links from their site:

HP Deskjet Basic Drivers

HP Deskjet Full Feature Software and Drivers

Please comment on this post and tell us if the information provided has been helpful. Thank you.

Posted on Aug 20, 2010

  • Ronan Reynera
    Ronan Reynera Aug 20, 2010

    Please post your comment if the information provided has been helpful that could help move to the next rank and further improve my support assistance. Thank you and regards.

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