Question about Dell A960 All-In-One InkJet Printer

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Dell A960 all-in-one printer

I was trying to adjust my printer, and accidentially pulled out the ribbon, I don't know what to do

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  • Patrick Michaels
    Patrick Michaels May 11, 2010

    ribbon? didn't know that inkjets had a ribbon..are you referring to a ribbon cable, by chance?



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  • 1,183 Answers

The print ribbon broke on your printer.If covered under warrnaty call Dell and your printer would be replaced. There is no way to put the same back yourself unless you contact a local tech.


Posted on May 03, 2008


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You don't need to purchase it, you can download the installer/driver from Dell official website. Click this LINK, the download page for Dell Printer A960 will open up, select your Operating System from the "Operating System" box, eg. Windows xp, wait for few seconds, all the available download, click the download "Download" button beside the driver's name, a new dialog box will pop up, again click "Download" button below the "Download via your internet browser", download will begin automatically. If you are asked to agree the Dell terms conditions, click "Accept" or "Agree".
Let me know if you need further help.
Good Luck
Thanks for using FixYa.
Note: There is no driver for Windows 7 for this model, let me know if you have problem with that also.

Apr 27, 2011 | Dell A960 All-In-One InkJet Printer

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My dell A960 printer has hardware error 0502.How

Dell A960 All-In-One InkJet Printer
Error 0502 and 0504
Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 18, 2010 | Dell A960 All-In-One InkJet Printer

1 Answer

Paper pulls crooked when print starts

Could simply be that you don't have the paper guides set to the correct width. One side will be adjustable - check that.

Jan 22, 2010 | Dell A960 All-In-One InkJet Printer

1 Answer

Windows 7 64-bit drivers

google click drivers and support type in home machines/ printers/ a960 you'll see there isn't windows 7 listed but to the right they'll have how to install with windows 7 for Dell A960 technical info. Hope that helps

Jan 06, 2010 | Dell A960 All-In-One InkJet Printer

1 Answer

Sell all in one a960 will not scan

You don´t tell us enough about your problem to allow us to help you much (What are you doing? What happens when you try to scan? Is there any message? Can you otherwise use your machine? What OS is your computer running? Which driver/software have you installed?)

Check this Dell forum post:
A960 scanner not scanning

Sep 02, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

My DELL AIO A960 is not printing an entire page. Please help.

try to align the catridge ..goto printer panel and select align cartridge..and print again ..pls let me know if it solve the problem..

good luck,

May 20, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

5yr old Dell A960

I have a dell printer A960 with a hardware error: 0502.I have done all the troubleshooting, still the same problem.

Feb 09, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Dell a960 all in one inkjet printer

See my previous posts about under head cleaning. Give it a shot and let me know if makes any difference.

Oct 11, 2007 | Dell A960 All-In-One InkJet Printer

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